4G eSIM for Japan from Softbank (QR Code delivery via email)
4.4
(7K+ reviews)
100K+ booked
Please make sure your phone is not China/Hong Kong/Macau model, and your phone type is iPhone or Google Pixel mentioned in supported networks.
- Please activate the SIM only upon arriving at your destination. Scanning or manually adding the SIM will activate it and start the time calculation.
Offers for you
HKD 50 off
Validity
- Use your voucher for 30 day(s) from the date of booking
Pick-up information
- Please match your pickup date as your departure date
Activation procedure
- The SIM card is valid for your selected duration on a daily basis. If you activate your SIM at 23:59, it will count as one day
- Please activate the SIM only upon arriving at your destination. Scanning or manually adding the SIM will activate it and start the time calculation.
- Please follow the below instructions and photo guides referring to your specific phone device:
- To Add eSIM: 1. Go to Settings > Cellular, then tap Add Cellular Plan 2. Enter the Activation Code received from the confirmation sent by eSIM provider 3. Start traveling with your eSIM plan
- To Erase eSIM: Settings - Cellular - Cellular Plan (choose the plan you want to remove) - Remove Cellular Plan
Cancellation policy
- No cancellations, refunds, or changes can be made
- Refunds and changes in date or time may be accommodated in cases of cancellation due to force majeure or unforeseen events. This is subject to merchant/operator approval; Klook will not be held responsible for unapproved changes or refunds
- Contact Klook customer service for any refunds or changes needed
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Voucher type
- Present your mobile voucher
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eSIM setting instruction - iphone (Mandarin/Chinese)
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eSIM setting instruction - iphone (English)
Usage reminder
Booking guidelines
- Before booking, please ensure your mobile device is compatible with the local network service provider. No refunds or cancellations can be made due to SIM compatibility issues
Usage reminder
- Under the Fair Usage Policy, data speed and usage may be limited for users who process large amounts of data in a short period of time. This is at the discretion of the subscribed telecommunications company and may occur without prior notice
- Please refrain from extensive video streaming and/or processing a huge amount of data in a short time
- The speed of your connection is dependent on your reception
- This is a Data-only SIM card. Calls, texts, or topping up additional credits will not be possible
- For any enquiries like connection or set up issues, please contact customer service (LINE ID: @kardear)
- Please store the QR Code securely. Once the code is scanned, it cannot be re-issued.
- Please do not jump out the screen during eSIM activation process in order to avoid that system misjudges eSIM deleted.
- Please make sure the Internet is stable during adding eSIM, preventing the eSIM plan from being deleted in case of failure of adding.
- If eSIM plan hasn't been used up, users who delete the plan cannot be re-issued a new code or refund. Also, if eSIM plan hasn't been confirmed with KarDear customer service the validity, users who delete the plan cannot be re-issued a new code or refund.
- If the plan you added displays "Activating" continuously, please turn off the old plan. You can turn on all the plan after the new plan is activated.
Contact us
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