Sendai Premium Tour: Zao & Ginzan Onsen | Ropeway Ticket Included, Fruit Picking, Foot Bath & Hotel Pickup & English Support

Additional information

Other Reminders

• Rime ice is a natural landscape, and its formation time, scale, and duration may vary each year due to weather, temperature, snowfall, and wind conditions. Please refer to the actual on-site situation.
• During the non-winter season, the Zao Ropeway will adjust its schedule based on passenger flow, and departure times may not be fixed. There may be queues and waiting times on site. Please refer to the actual operating arrangements of the scenic area for details, and we appreciate your understanding.
• To facilitate travel for English-speaking guests, this itinerary provides full English customer service online support to assist with pre-trip inquiries and related issues during the trip. During the journey, the driver can use translation software for basic communication and, when necessary, assist in contacting English customer service to provide essential communication support.
• Image description: Some images on the product page are AI renderings and are for reference only. Scenic views, seasonal landscapes, and natural phenomena may vary due to factors such as weather and season; please refer to the actual situation.

Attraction information

• Zao Ropeway Ginzan Onsen
• The Ginzan Onsen shuttle bus is a complimentary item included in the tour fee, so no additional payment is required. If you do not need to take it for personal reasons or voluntarily give up its use, no cash refund, reimbursement, or other services will be provided. The Zao Ropeway may operate the Zao Ropeway or the Zao Chuo Ropeway depending on reservations and on-site conditions. If the ropeway service is suspended due to irresistible factors such as traffic or weather, the itinerary will be changed to a footbath experience in Zao Onsen Street, and the ropeway fee will be refunded later: 3000 JPY for adults and 1500 JPY for children. Please be aware of this.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Please dress accordingly depending on the day's weather conditions
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Sunscreen / Cash / Towel / Passport (with 6 months validity)

Accessibility

• Child seats are not available
• Infants and children must be included in the passenger headcount if they require a child seat

Vehicle & luggage info

• Luggage allowance: 1 pieces of standard-sized luggages
• The driver has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation 48 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• The activity will be cancelled if there is not a minimum of 2 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Free for children aged 0-2 as long as they will not occupy separate seats
• Participants aged 3-12 are considered children, based on their official ID