Tokyo Private Full-Day City Highlights Tour with Local Culture

Additional information

Prohibitions & Limitations

• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Outside food and drinks are not allowed
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Please dress accordingly depending on the day's weather conditions
• Pets are prohibited
• Smelly food (e.g. durian) is not allowed in the facility

What to bring

• Change of clothes / Raincoat or poncho / Cash / Valid ID

Accessibility

• Child seats are available upon request (Only 1 child seat is free)
• This activity is wheelchair-accessible
• Please refer to the venue's official website for more information about PWD accessibility

Vehicle & luggage info

• Vehicle option: Group of 5 - SUV
• Passenger capacity: 5 passengers excluding the driver
• Luggage allowance: 1 pieces of standard-sized luggages
• Please limit the weight of baggage to a maximum of 15 kg
• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Tickets can be used any time within the validity period. Refunds can't be made once it has expired.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 1 hour(s) or more
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 2 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Participants must be aged under 85 to take part in this activity