Cairns Agincourt Reef Full-Day Cruise & Snorkeling Tour

• Transport: Cruise
• Meals: Afternoon tea, Lunch
• Admission: Agincourt Reef
• English-speaking crew service on board, ticket counter has Chinese service
• Self-service snorkeling, underwater observatory, semi-submarine, fish feeding show, snorkeling equipment (activities are subject to the scenic area's opening status)
• Environmental Protection Tax
• Fuel surcharge included
• Services vary based on customer selection: 10-minute helicopter flight experience (helicopter can carry up to 6 passengers, supplier arranges aircraft according to the number of participants, aircraft size cannot be chosen), 10-minute helicopter flight experience (the helicopter can carry up to 6 passengers; the supplier will arrange the aircraft according to the number of participants, and the size of the aircraft cannot be chosen), snorkeling experience (must have good swimming ability and be able to communicate fluently in English), 10-minute helicopter flight experience (the helicopter can carry up to 6 passengers, the supplier arranges the aircraft according to the number of participants, the size of the aircraft cannot be chosen), snorkeling experience (must have good swimming ability and be able to communicate fluently in English), underwater walk (up to 6 visitors at a time, accompanied by 2 instructors)

• Guide
• Accommodation
• Extra fees
• Gears & Equipment
• Tax & discounts
• Insurance
• Additional expenses incurred due to force majeure reasons such as traffic delays, strikes, weather, aircraft or machine malfunctions, flight cancellations, or schedule changes.
• All personal expenses and any costs not mentioned in the inclusions.
• Myopia mask: can be rented at your own expense on the Outer Barrier Reef platform
• Item storage: There are lockers available for rent on the Outer Great Barrier Reef marine platform, costing around 5 AUD.
• Underwater Camera: Professional camera rental services are available next to the pier counter in the lobby.
• Seasickness medication: can be purchased directly on board at your own expense.
• Helicopter weight limit: If a passenger's weight exceeds 130KG, the airline company will charge an additional seat occupancy fee. The specific fee (approximately 50%) should be paid directly to the airline company when checking in; if the weight on the day of travel exceeds 10% of the registered weight, it may result in inability to board the helicopter, and no refund will be issued.
• Special arrangement

Additional information

Other Reminders

• 【Guests who have purchased the 10-minute helicopter package】Please find the helicopter staff on board immediately after boarding to confirm your helicopter ride time. If you miss your helicopter ride due to your own reasons, you will be solely responsible (the helicopter can carry up to 6 passengers; the supplier arranges the aircraft according to the number of participants, and the size of the aircraft cannot be chosen).
• Self-guided: 9:15-9:45 AM check-in and ticket exchange at Port Douglas Marina, boarding starts at 9:30 AM (do not be late!); Self-guided marina address: The Reef Marina, Wharf St, Port Douglas QLD 4877 (Quicksilver office)
• Helicopter weight limit: If a passenger's weight exceeds 130KG, the airline will charge an additional seat fee. The specific fee (approximately 50%) should be paid directly to the airline when checking in; if the weight on the day of travel exceeds 10% of the registered weight, it may result in inability to board the helicopter, and no refund will be issued.
• This product is affected by weather and air traffic control, and it may not be possible to travel one day in advance or on the same day. This is an act of God. In such cases, we will reschedule for you free of charge or provide a full refund, but no compensation will be given; especially for helicopter products, if there is a temporary malfunction on the day, resulting in partial loss of the itinerary, we will provide you with alternative services. If flight is not possible, we will refund the helicopter fee, but no compensation will be given. We appreciate your understanding.
• All diving activities (except snorkeling) require meeting certain physical health standards, and the minimum age for all underwater activities is 12 years old; before underwater activities (except snorkeling), a medical health form must be filled out to determine if your health condition is suitable for diving. It is essential to check that all health requirements are met before booking. Please read the health and disclaimer form (ask customer service for it) carefully and understand all physical conditions that prohibit diving. Once the booking is successful, no refunds will be given if you cannot participate in the activity due to health reasons; before underwater activities (except snorkeling), the instructor will provide training and guidance, teaching some basic communication gestures and underwater precautions; do not leave the team without authorization during underwater activities, please follow the instructor's arrangements and guidance.
• After a single deep dive, it is recommended not to take high-altitude flights within 12 hours (hot air balloons and helicopters are allowed); if you purchase an additional deep-sea project, please be sure to watch the instructional video played on the TV during the outbound journey on the cruise ship.
• After the order is completed, you will receive an email confirmation. Please check your email promptly, including your spam folder. The confirmation in the email serves as your tour voucher for that day. The confirmation has 1-2 pages. Please be sure to carefully read the "Notes" and "How to Use" sections on the confirmation. The meeting time on this product page is for reference only; after placing the order, a second confirmation is required to check availability. After successful booking, on the day of travel, please exchange your confirmation for a ticket to join the itinerary.
• Experience snorkeling: The main part is the coach's introduction to the Great Barrier Reef and the creatures seen, which is conducted entirely in English. If you cannot communicate in English, please do not purchase this item, otherwise, no refund will be given after boarding (Note: Fluent English and good swimming ability are required. Please be sure to follow the coach's instructions before entering the water); Underwater walk: A maximum of 6 tourists at a time, accompanied by 2 coaches.
• If you did not carefully read the children's age requirements for underwater activities displayed on the page before placing an order, and only found out on the day of the trip that the age did not meet the requirements and thus could not participate, no refund will be given. The law stipulates that individuals under 18 years of age cannot participate alone.
• Recommended to bring: sunscreen, bath towels, underwater camera, and appropriate cash for purchasing drinks; self-service snorkeling, semi-submarine, underwater observatory, and lunch are complimentary items with scheduled times (activity items are subject to the scenic area's opening). No refunds or compensation will be given if not participated.

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• Free cancellation or modification is available up to 14:00, 3 days before the usage date (inclusive).
• Cancellations made after 14:00, 3 days before the usage date, will incur a 100% deduction of the user's order amount as a merchant loss fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Adults: 15 years old and above; Children: 4-14 years old; Infants: 0-3 years old; If an infant is traveling, please be sure to make a note when placing the order (infants do not have a separate seat and must be held by an adult).