What's included
Transport: Cruise- Meals: Afternoon tea, Lunch
- Admission: Moore Outer Reef
- Unlimited use of snorkeling equipment and unguided snorkeling activities, glass-bottom boat, semi-submarine, water slide rides, free provision of snorkeling snorkels, diving masks, buffet lunch, afternoon tea (activity items and times are subject to the scenic area's opening schedule).
- Chinese and English speaking staff on board
- Services vary based on customer selection: Coach-guided snorkeling experience (includes snorkel, fins, mask, buoyancy vest, wetsuit; 2 coaches per group, 1-6 people per group; 30 minutes in-water experience; recommended to bring your own swimsuit), Snorkeling experience with instructor (includes snorkel, fins, mask, buoyancy vest, wetsuit; 2 instructors per group, 1-6 people per group; 30 minutes in-water experience; recommended to bring your own swimsuit), Underwater walk (includes mask, wetsuit; 2 instructors per group, 1-7 people per group; 20 minutes underwater experience; free one-piece wetsuit provided, recommended to wear your own swimsuit underneath), Coach-guided snorkeling experience (includes snorkel, fins, mask, buoyancy vest, wetsuit; 2 coaches per group, 1-6 people per group; 30 minutes in-water experience; recommended to bring your own swimsuit), underwater walk (includes mask, wetsuit; 2 coaches per group, 1-7 people per group; 20 minutes underwater experience; free one-piece wetsuit provided, recommended to wear your own swimsuit underneath), 10-minute helicopter flight experience (1-7 people per aircraft; aircraft arranged according to the number of participants, aircraft size cannot be chosen)
Guide- Accommodation
- Extra fees
- Gears & Equipment
- Tax & discounts
- Insurance
- Wetsuits can be rented for about 10 AUD per set; prescription diving masks can be rented on the Outer Reef platform for about 5 AUD (deposit about 50 AUD). The prescription masks provided on the boat have degrees of 200, 300, and 400. You can also choose to wear your own contact lenses.
- Item Storage: Small lockers are available for rent on the Outer Reef marine platform, 7 AUD each.
- Underwater Camera: There is a professional camera rental service next to the pier's ticket exchange hall.
- Seasickness medication: available for purchase directly on board.
- Helicopter weight limit: If a passenger's weight exceeds 130KG, the airline company will charge an additional seat occupancy fee. The specific fee (approximately 50%) should be paid directly to the airline company when checking in; if the weight on the day of travel exceeds 10% of the registered weight, it may result in inability to board the helicopter, and no refund will be issued.
- All personal expenses and any costs not mentioned in the inclusions.
- Special arrangement
Before you book
Additional information
Other Reminders
- 【Guests who have purchased the 10-minute helicopter package】Please find the helicopter staff on board immediately after boarding to confirm your helicopter ride time. If you miss the helicopter ride time due to your own reasons, you will be solely responsible. Helicopter sightseeing (1-7 people per helicopter; helicopters are arranged according to the number of participants, and the size of the helicopter cannot be chosen).
- Self-guided: From 8:45 to 9:45, you can go to the cruise company's ticket exchange office at the pier to exchange your tickets (ticket exchange closes at 9:45, do not be late!!); Self-guided pier address: Reef Fleet Terminal, Spence St 1, Cairns QLD 4870; Ticket exchange location: It is a two-story white building, with an apartment building right behind it. The first floor of the building consists of offices for exchanging boat tickets.
- Helicopter weight limit: If a passenger's weight exceeds 130KG, the airline will charge an additional seat fee. The specific fee (approximately 50%) should be paid directly to the airline when checking in; if the weight on the day of travel exceeds 10% of the registered weight, it may result in inability to board the helicopter, and no refund will be issued.
- Free onboard activities such as glass-bottom boats, semi-submersible boats, and water slides may be temporarily out of service for maintenance; no refunds will be given in such cases. Please note: If you purchase deep-sea activities, be sure to watch the instructional video played on the TV during the outbound journey of the cruise. If a helicopter product experiences a temporary malfunction on the day, resulting in partial loss of the itinerary, we will provide you with an alternative service. If it is unable to fly, we will refund the helicopter fee. This product is affected by weather and air traffic control, and it may not be possible to travel one day in advance or on the day itself. This is considered force majeure, and in such cases, we will reschedule your trip for free or provide a full refund.
- It is recommended to bring sunscreen, bath towels, and an underwater camera; a moderate amount of cash for on-board expenses. Legally, individuals under 18 years old are not permitted to participate alone. If the child's age requirements displayed on the page were not carefully read before placing the order, and it is discovered on the day of the trip that the age does not meet the requirements and participation is not possible, no refunds will be issued.
- After placing an order for this product, a second confirmation is required to check for availability. On the day of travel, please gather at the designated location with your electronic confirmation slip.
- When boarding, you must fill out a [Medical Health Form] to determine if your health condition is suitable for diving. Before placing an order, please be sure to proactively ask customer service for this form (this form is consistent with the one filled out when boarding). You must ensure that all health requirements are met before booking (this form does not need to be filled out before boarding). Once the booking is successful, if you cannot participate in the activity due to health reasons, no refund will be given; if you do not ask customer service for the form, it means that you believe you have no symptoms that prevent you from participating in underwater activities. Once the booking is successful, if you find out after boarding that you cannot participate in the activity due to health reasons, no refund will be given; before underwater activities (except snorkeling), the instructor will provide training and guidance, teaching some basic communication gestures and underwater precautions; you must not leave the team without authorization during underwater activities, please follow the instructor's arrangements and guidance.
- Before underwater activities (excluding snorkeling), coaches will provide training and guidance, teaching basic communication gestures and underwater precautions; participants must not leave the group without authorization during underwater activities, please follow the coach's arrangements and guidance; if participating in deep diving, it is recommended not to take civil aviation flights within 12 hours after diving (helicopters, skydiving, hot air balloons are permitted).
- Sea walking (2 coaches per group, 1-7 people/group; 20 minutes underwater experience; free full-body wetsuit provided, recommended to wear your own swimsuit underneath); Coach-guided snorkeling experience (2 coaches per group, 1-6 people/group; 30 minutes in-water experience; recommended to bring your own swimsuit)
Terms & Conditions
Confirmation
- You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
Cancellation policy
- Free cancellation is available before 12:00 PM (inclusive) 5 days prior to the usage date.
- If canceled after 12:00 PM 5 days before the usage date, 100% of the user's order amount will be deducted as a loss fee for the merchant.
How to use
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Age & eligibility
Eligibility
- Important: Infants and children must be included in the passenger headcount
- Participants aged 4-15 are considered children, based on their official ID
- Children aged 16+ will be charged the same rate as adults
- Please note when placing an order for an infant (infants do not have a separate seat and must be held by an adult).
