硬石飯店 (Universal's Hard Rock Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Perfect for the parks, 5-10 minute walk

Si

Beautiful property. Great stay!

The hotel was very clean and well maintained. The staff always went above and beyond to help us and they were all so friendly and welcoming. We have stayed here a few times before and will definitely stay here again.

Opinión: La ubicación del Hard Rock Hotel es excelente y, sin duda, la cercanía a los parques y los beneficios de hospedarse en un hotel de Universal son sus mayores ventajas. Sin embargo, nuestra experiencia con la limpieza de la habitación fue muy decepcionante. Al llegar encontramos restos de comida en el piso, toallas con manchas y migas y manchas en la ropa de cama, lo que nos hizo sentir muy incómodos y nos generó dudas sobre qué tan bien había sido preparada la habitación antes de nuestra llegada. También encontramos áreas del baño que claramente necesitaban mayor atención y mantenimiento. Entiendo que ningún hotel es perfecto, pero cuando se paga el precio de un hotel de esta categoría, la limpieza básica de la habitación y, especialmente, de la ropa de cama debería ser impecable. Lamentablemente, no me sentí cómoda durante nuestra estadía por esta razón, sobre todo cuando uno viaja con bebés este es un punto bastante importante. La ubicación es fantástica y la conveniencia para visitar Universal es difícil de superar, pero la limpieza necesita mejorar considerablemente..

Booked one night to get fast passes for Universal (did the same 13 yers ago). Easy check in, room was actually ready at 7.45am, but we wanted to get straight in to the park for early entry. Returned to the hotel around 4pm and had a few hours around the pool. Free towels, plenty of sun loungers available and one of the best pools I’ve been in. Just what we needed after an 8 hour park day. Had a drink at the Beach Club while we were waiting for our boys to get ready then headed to City Walk for food. Decided on Hard Rock Cafe, small wait, but ended up upstairs with a great view of the revolving car. Back to the hotel and to the most comfortable beds ever. I cannot explain how amazing they feel after being on the go all day. The next morning we got ready, headed to the shop downstairs and grabbed some pastries and a coffee then to the parks again. If you can get the hotel at the right price it is well worth it if you are wanting fast passes. Would definitely book again if we return to Orlando.

express passes included in price were excellent to reduce wait times

Fantastic hotel. Excellent facilities. Amazing staff. Pool games all day. Beautiful food and cocktails and a 5 minute walk to universal studios. Basically Perfect

The entire experience from check in to dining to random questions we had was amazing. Getting the room with the universal express pass made it that much better.

Had a great time. Thanks so much. This is our 3rd time staying here. Gets better each time.