Otaru හි හෝටල්

We stayed here for 2 nights with my mom during our Hokkaido parent-child trip on October 2, 2026. The location is super convenient, right across from JR Otaru Station and the Otaru bus terminal, making it extremely easy to travel to Sapporo or visit Otaru attractions like Mount Tengu, the aquarium, and Sankaku Market. The beds and pillows at the hotel are amazingly comfortable—especially the pillows, which were so good I actually wanted to buy one to take home! The water pressure in the bathroom is strong, the hot water is very hot, and there is a bidet toilet. There is a free coffee machine in the lobby, and free ramen is served at night. There is a large supermarket right across the street which is great for shopping, and in early October we were even able to buy delicious peaches, which made my mom so happy!

The south wing of the hotel is a historical building. My room is a standard twin room in the main building. The size of the room is just right and it is clean and sound-proof. My room has no special view, just looking at the rooftop of the south wing and the car park nearby. The dinning room is in the top floor of the south wing. There are several performances of the antique music boxes at night in the dinning room with some oil lamps lighted. The breakfast offers some choices from Japan and western style which is enough to start a day. The location is good, close to the canal and 15 minutes walk to the glass museums. There are a few parking spaces in front of the hotel and there are more in the Times car park next door. It costs 1000 yen for 24-hour parking. But you can’t drive in and out within the 24-hours.

The room is small but well-designed. The hotel's proximity to a FamilyMart convenience store is very convenient. Upon check-in, the hotel parking lot was full, so we parked in the adjacent FamilyMart parking lot. The parking fees are as shown in the picture, which you can refer to. The accommodation is about a ten-minute walk from the canal and 15-20 minutes from the old street, both of which are quite convenient.

The hotel was well located and within 15 mins walking distance from the Otaru Station. It is very convenient from the hotel to walk to the Otaru Canal area as well as the shopping street Sakaimachi Street. Reception staff was polite and helpful and checking in was smooth. The twin bed room was clean and not very big but sufficient for a couple to stay comfortably. The indoor & outdoor onsen on the top floor was clean and well maintained.

The hotel does its name justice as it would have been very grand back in the day. It was a great stay for the price we paid however we felt the hotel is dated with the rooms looking old and smelling of smoke. It’s very well situated within the best mall for shopping in Otaru. With the rainy weather, it gave us a good excuse to spend a couple of days in the shops. Prices in the mall on food, cloths and shoes is best we’ve seen in Hokkaido.

Located opposite Otaru Canal, booked with Canal View. Although dated design, rooms are spacious, clean and quiet, excellent service from Front Desk Staff, highly recommended.

A wonderful first stay in Hokkaido! The location couldn’t have been better. Otaru Canal, cafés, souvenir shops and restaurants were all just a short walk away, making it easy to explore the city on foot. We parked overnight at a nearby parking lot for ¥1,000, which was reasonable. The hotel itself felt modern and very clean, and after a long day of travelling, the rooftop onsen was the perfect place to relax. Overall, it’s a fantastic base for exploring Otaru, especially if it’s your first visit.

Great location! The canal is just opposite the hotel. Room is clean and neat! Staff is friendly and welcoming too!

this hotel was very well designed in terms of aesthetics and comfort. it is a combi of old and new all in one and we really enjoyed appreciating the details of the concrete walls against the wood. water and aircon all good too. the only thing to note is that it is on a hill so for people like us who didnt rent a car it was an uphill climb to bring our luggage up. we realised afterwards we could use ride hailing didi instead (they have a promo code for 500yen off) which is affordable to get to the station. less than 800-1000yen