Iskandar Puteri

Great day at Legoland Malaysia. Hardly any ppl and overcast weather. Rain did not stop our run as they had many indoor activities also. We were able to do many rides as not many ppl and hardly any wait time at all.

During check in, theres a miscommunication i believe. The receptionist told me that morning breakfast starts at 8.30 am and triple check with him and he confirm that it starts at 8.30 am. Later after dinner on check in day, i double check with another receptionist and then he confirmed that the breakfast starts at 6.30am. Later during breakfast, the receptionist guy (Bilal as per nametag) didnt provide much hospitality as his attitude was not welcoming at all to the hotel guests. Please smiles a little Bilal 😁 P/S: Shout out the one of the staff that stayed professional and helped us a lot througout the events. He also keep checking on our event participants on the veggie dietary meals. Theres a lot of room for improvement here but overall its a good stayexperience thanks.

I enjoy my stay and the breakfast there! will definitely visit again!

What a great experience at pulai springs resort. First time come here with family. Definitely will repeat 😊 breakfast: superb! all the food was delicious.

the hotel itself was elegant, rooms were spacious and had everything we need. But there was nothing much opened around the area and no 711 or convenience store nearby

front desk always helpful and polite especially the staff Mr Faris. Housekeeping if can maintain same staff for each level it will be perfect so wont have inconsistent items at times.

may family and I checkin there june 2026.We love the room given to us! we were able to early checkin since we arrive at around pass 11am by paying 100RM. and love the comfort of the living room,the bedroom,in short it is so spacious like you are living in a 1 bedroom condo unit fit for a family of 4-5.and Very near to legoland resort it will only be 5RM to pay for ride hailing app.Breakfast is also good,though not that big area,they have buffet breakfast with a variety of options to choose from and it Tasty.we will definitely come back again for our next vacation days,we just regret we could have stayed longer.

Spacious and clean. A pity retail is largely closed but can easily go to other township for food and grocery.

Breakfast: Originally, breakfast was not included, and the guest in the other room also didn't know about breakfast. However, when I checked in, the front desk said there would be a light breakfast available for pickup (sandwich + two boiled eggs + milk). I thought it was delicious, haha! Cleanliness: The hotel is brand new and is part of the Phoenix Hotel group! The room facilities and decor are very new and comfortable! I was pleasantly surprised by the room type! I booked a double room, but when I checked in, it was an entire unit (two rooms) with a living room, kitchen, dining table, and balcony as common areas, which would be shared with the guest in the other room! So, if you book two rooms, you might get the whole unit to yourself – you can use the refrigerator and kitchenware! Service: I cooked two meals, haha! There are also many supermarkets nearby where you can buy ingredients, much like staying in an Airbnb, but with customer service management. They can also directly help arrange a shuttle to go anywhere. Although there were still some minor issues, they were more related to operational management, and I provided feedback to customer service and they handled it immediately! Overall, the value for money exceeded my expectations! Hotel Location: It's very convenient to get there from Singapore. Just take CW6-FC1-Forest City to that area! However, initially, Google Maps had trouble locating the hotel, but I happened to walk to the Phoenix Hotel and asked. They said it was the same company and helped arrange a shuttle to take us there! So, it's actually very convenient! But because it's so new, many local staff might not be aware yet, so I recommend asking at the Phoenix directly!