Passeio a Pé Guiado pela Cidade de Florença com Opção Accademia

It was rainy when we went, but it actually made the trip more enjoyable as there weren't too many crowds out. The tour guide was very informative and shared great stories about the beautiful city full of history.

I booked the Florence City Guided Tour with Accademia Gallery through Klook. The tour timings shown on Klook were different from the itinerary that Towns of Italy later sent me, which was already confusing. After the city walking tour ended, even the guide was unsure whether I should continue with the group to the Accademia Gallery. Because of the unclear instructions and inconsistent itinerary, I ended up missing my gallery visit altogether. Fortunately, Klook stepped in and processed a refund on my behalf. However, the local operator, Towns of Italy, did not take responsibility for the confusion or offer a satisfactory solution. The city tour itself was enjoyable, but the poor organization, inconsistent information, and lack of coordination from Towns of Italy made for a disappointing experience. I hope they improve their communication so future customers don't encounter the same problem.

나름 알찬 2시간짜리 도보 여행이었습니다. 피렌체 토박이들의 자신들의 고향을 사랑하는 마음, 진정성을 느낄수 있었던 시간이었습니다. 걸을만하고 볼것도 많고비용도 저렴한 편이었고 전반적으로 만족함~