Grand Hyatt Hong Kong - Plateau Spa | Tratamento Corporal e Facial | Wanchai
- Localizado no 11º andar do Grand Hyatt Hong Kong, o Plateau Spa é um resort independente dentro de um hotel, oferecendo privacidade, isolamento e uma fuga da vibrante cidade de Hong Kong.
- Celebre o bem-estar de si mesmo e de seus entes queridos com tratamentos premiados e orientados para resultados, realizados em salas de tratamento privativas com banheiros suítes.
O que esperar









Localização

Fale conosco
Avaliações
5-star venue and spa with a top-notch experience and great services. We had the Couple room with the best sea view and a nice suite. The therapists are great, and the staff are super professional and friendly. They also gave me a birthday surprise with cake, tea, and fruits. Absolutely 💯
Excellent spa experience and professional therapists. The ambience of the massage room is great and everything in the room is clean and well maintained. Warm hospitality from the staff which made me feel so welcomed. It’s one of the best spas I have in HK and the value for money is high!
The room is spacious, clean, and offers a sea view. The masseuse's technique is good, and there are three choices of massage oil. The sauna room is quite a distance from the room, and you have to walk through an outdoor area to get there.
• Personal atento y amable • Hermoso spa • Masajista profesional • Experiencia agradable • El almuerzo buffet fue excelente Un maravilloso día de spa con almuerzo. *Altamente recomendado
雙人套票十分優惠,性價比高! 環境整潔寧靜,很適合忙碌工作後享受按摩,按摩師手勢唔錯,服務態度良好,最重要係沒有強迫你購買額外套票或產品!
The receptionist and masseuse were friendly and kind, the facilities were good, and the massage was ideal.
Un masaje muy relajante con piedras calientes y aceites esenciales.
Therapist - excellent. Hyatt decor - excellent as usual. Phone booking and front desk lady receptionist - unprofessional, lacking integrity. Front desk lady provided wrong information over phone, failed to own up to it in person. Had to ask if she was the one on phone earlier before she was willing to step up and admit it; prior to that kept whispering into her superior’s ear like some highschool gossip session and side eyeing guests instead of trying to problem solve let alone apologise. Prior had positive experiences with the Hyatt Brand but this encounter sadly left a poor impression. Expected better training, communication, caliber of staff and customer experience, especially at this price point (HKD2.2K+). Though management stepped in and offered a small token by way of apology, the damage was done. Front desk staff is essential as booking and communication is part of whole experience. Last thing guests want is stress due to incompetent service. Pressed for time so the little fiasco resulted in shortened window to enjoy facilities. Pity since the therapists I cannot fault, and the Brand held a high place in my heart till now.
Thank you for choosing Klook and for taking the time to leave us a review. We regret to hear about your disappointment with the services provided by the front desk staff. We have relayed your feedback to the local operator in order for them to monitor their service quality moving forward. Your kind understanding is highly appreciated and we hope to serve you better in the future.
The masseurs are professional and the process was very soothing. We purchased an extra hour for a spa bath which allowed us enough time to enjoy the room after the massage. Overall a great experience and good value for money!
love the atmosphere and the view from the room is awesome. too bad it was for 1 hour only as I wish it could be longer for sure!
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