Serviços de Bagagem em Bali (Ngurah Rai) pela LuggAgent (De/Para o Aeroporto de Bali Ngurah Rai/Centro da Cidade)

It was a great pleasure to be able to travel freely after having my luggage transferred in advance. The staff were very friendly, and I received my luggage back without any issues, exactly as I had left it. It was also very helpful to be able to communicate with the person in charge via WhatsApp.

Excellent service, rapide et ponctuel. Je le recommande vivement et l'utiliserai à nouveau. Un agent vous contactera pour confirmer l'heure de prise en charge des bagages.

Aunque el servicio podría mejorarse un poco más (como Bellugg en Tailandia), la experiencia general fue muy conveniente y profesional al mismo tiempo. ¡Definitivamente lo usaré de nuevo!

It's convenient for sending luggage to the airport in advance, and the local staff are friendly. However, unlike in Thailand where there's a designated pickup location, here you wait in the parking lot for the truck that picked up your luggage and receive it at the scheduled time. Therefore, if you look at the terms and conditions, there's a penalty if you miss the appointment time. So, it's recommended for those with confirmed itineraries. Once your luggage is loaded, they send you a photo via WhatsApp.

I checked out, comfortably enjoyed the rest of my planned itinerary, met the driver at the designated location, and retrieved my luggage. This is a truly innovative baggage delivery service.

In the morning, the driver contacted me, dropped off the luggage, took photos, and sent me the luggage location and identification via WhatsApp. A short while later, I received another photo confirming he had picked it up, which put my mind at ease for my departure. In the afternoon, I received another WhatsApp message with a photo of the luggage waiting for its owner at the airport, confirming it had arrived safely. Addendum 1) The pickup location is at the very end of the international departures drop-off point at Ngurah Rai Airport. Don't look for Gate 2 or anything like that; just follow the vehicle direction to the very end. Addendum 2) The detailed page didn't mention this, but the confirmation email stated that if booking through Klook, they do not accept bookings without a hotel. I was also surprised to learn that if it's not a hotel, an additional 25 USD (in-person fee) must be paid. Please confirm this point carefully before booking.

너무 편리합니다. 호텔 로비에 짐을 맡기고 보내주신 메시지를 호텔에 보여주면 잘 보관하다 픽업하러 오는 시간에 짐을 가져갑니다. 짐을 받으려는 시간보다 한시간 일찍 공항에 도착해 챗을 보냈더니 15분 이내에 가져다 주었습니다. 덕분에 여행 마지막날 이동이 편했습니다.

They provided information well via WhatsApp, and delivery was prompt.

요청한 제 시간에 맞춰서 캐리어 짐도 딱 가져가 주시고 사진 실시간 계속 오고 공항 택시 내려서도 바로 찾을 수 있게끔 잘 보이는 곳에 있었어요! 덕분에 돌아가는날도 손 가볍게 여행 할수 있어서 또 이용할꺼에요 다음에도 ㅎㅎㅎ

배송서비스 너무 좋아요.. 호텔 프론트 맡겨놓으면, 수거해서 지정장소에 보내주네요.. 다행히 옮길 호텔에서 짐도 미리 받아서 3일동안 보관도 해줘서, 편하게 비행기타고 코모도섬 잘 즐기고 왔답니다.