Serviços de Bagagem em Bali (Ngurah Rai) pela LuggAgent (De/Para o Aeroporto de Bali Ngurah Rai/Centro da Cidade)

It was a great pleasure to be able to travel freely after having my luggage transferred in advance. The staff were very friendly, and I received my luggage back without any issues, exactly as I had left it. It was also very helpful to be able to communicate with the person in charge via WhatsApp.

I was a bit worried because there weren't many reviews, but thanks to someone who left a detailed review, I was able to use the service. I used it on my checkout day from Ayana Hotel to the airport. I left my luggage in the lobby and sent a photo via the WhatsApp chat that came in my email. Although there was no chat confirming it was picked up, when I passed by after breakfast, I saw that my suitcase was gone, so I assumed it had been taken. If you have any questions, they respond immediately via chat, so it seems like any issues would be resolved. I received a message that my luggage had arrived before I went to pick it up, so I was able to find it easily. It was great to be able to travel comfortably without heavy luggage for the rest of my time.

Excellent service, rapide et ponctuel. Je le recommande vivement et l'utiliserai à nouveau. Un agent vous contactera pour confirmer l'heure de prise en charge des bagages.

Aunque el servicio podría mejorarse un poco más (como Bellugg en Tailandia), la experiencia general fue muy conveniente y profesional al mismo tiempo. ¡Definitivamente lo usaré de nuevo!

Although our last accommodation was located deep in Jimbaran, which made me a bit uneasy, I decided to send our luggage ahead. Contrary to my worries, I thought it was an excellent decision to use the service. I will definitely use it again next time!

It's convenient for sending luggage to the airport in advance, and the local staff are friendly. However, unlike in Thailand where there's a designated pickup location, here you wait in the parking lot for the truck that picked up your luggage and receive it at the scheduled time. Therefore, if you look at the terms and conditions, there's a penalty if you miss the appointment time. So, it's recommended for those with confirmed itineraries. Once your luggage is loaded, they send you a photo via WhatsApp.

Since it was an independent trip, I was worried about what to do with my luggage while moving between regions, but they responded right away to my questions and shared photos through Delivery, and even though KakaoTalk is not used often in Bali, they responded well through KakaoTalk.

Initially, it was a bit challenging to locate the meeting point as it was my first visit to this airport. However, I reached out to them via WhatsApp, and the driver contacted me separately a few minutes later. I sent him a picture of my location, and he found me immediately! (Be prepared to send the driver a selfie with your location in the background so they know what you look like!) :) I would definitely use this service again next time! Just remember to bring your sunscreen!

최근 후기가 없어서 고민했는데, 발리는 마지막날 비행기가 밤이니까 그냥 믿고 해봤는데 진짜 너무 편합니당 왓츠앱으로 소통도 바로바로 가능하고 약속 시간 맞춰서 사진 계속 보내주십니다! 담에도 이용할듯 해요

In the morning, the driver contacted me, dropped off the luggage, took photos, and sent me the luggage location and identification via WhatsApp. A short while later, I received another photo confirming he had picked it up, which put my mind at ease for my departure. In the afternoon, I received another WhatsApp message with a photo of the luggage waiting for its owner at the airport, confirming it had arrived safely. Addendum 1) The pickup location is at the very end of the international departures drop-off point at Ngurah Rai Airport. Don't look for Gate 2 or anything like that; just follow the vehicle direction to the very end. Addendum 2) The detailed page didn't mention this, but the confirmation email stated that if booking through Klook, they do not accept bookings without a hotel. I was also surprised to learn that if it's not a hotel, an additional 25 USD (in-person fee) must be paid. Please confirm this point carefully before booking.