Tour de um dia por São Francisco e Ilha de Alcatraz

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There are only four stops (Palace of Fine Arts, Golden Gate Bridge, Lands End, & Twin Peaks) for this city tour. The rest, we only passed by while on the bus. After the city tour, driver and guide dropped us off at Alcatraz Landing for the Alcatraz tour. We were already on our own. Need to take uber from Fisherman’s wharf back to Union Square.

The attraction and guide were great. We had fun experiencing the history of the place. This is worth the price and would recommend to give it a try.

very good tour. the guide is very kind and talkative

Jam packed and tiring but all worth it. Recommended tour. 😄

It seems the city tour and Alcatraz tour are separate, but after the city tour ended and I was dropped off at the Alcatraz boarding point, there was no guide. • I had to ask locally about boarding times and when to queue (even customer service didn't know). • I was just left at the Alcatraz boarding point without a guide. My phone battery was low, and I tried asking through the app (only English customer service was available due to the time difference), but nothing was resolved. I was told it's better to just get information already written in the product description and ask for help locally. The product name stated a 17:00 drop-off, but with a low battery and feeling anxious, I ended up giving up on the Alcatraz island tour and took an Uber back to my accommodation. As expected, there was no contact even after 17:00. If I had waited for a guide after the island, I might not have been able to get home at all. The city tour before Alcatraz ran on time, but my main point of interest was the island tour, so it was disappointing in many ways.

The tour guide was super rude and racist. We requested a refund since we did not continue the tour, and we have not received the refund yet.