WAV Onsen: Onsen e Sauna Japoneses Privados em Ho Chi Minh

had a little problem with the QR code but good thing that the staff were helpful and accommodatin

Please note that the Onsen is located next to the Kin Hotel. If you have problems with the QR code, please go to the reception desk next to the open door.

The QR code makes it easy to enter/exit the room, but the QR code will only be available right at the scheduled time you choose. The room consists of a sauna, cold plunge, and jacuzzi. The downside of it was that my skin is on the sensitive side. I sort of developed some itchiness around my body; however, my husband was completely fine (no issue with the water).

It took a long time to get in because the QR code didn't work. Many other reviews mention the same issue, so I hope something can be done about it. Also, the cold bath is lukewarm, so it would be great if there was an option to add ice to make it colder! The air conditioner can't keep up with the sauna's temperature, making the room hot, so I'd appreciate it if you could also provide a fan. 　

The facilities were great, but for the price, I'd say this place is a definite pass unless you feel like splurging on yourself.

Llegamos 10 minutos antes de la hora de inicio y el código QR proporcionado no funcionó. Después de 15 minutos intentándolo, otro huésped entró y lo seguimos. Encontramos nuestra habitación reservada y el código QR no funcionó de nuevo. Después de otros 5 minutos, nos encontramos con un miembro del personal de limpieza que nos dejó entrar en la habitación. Una vez en la habitación, nos sentimos un poco decepcionados por la falta de servicios. En general, no fue una buena experiencia.

QR scanner didn't work so I couldn't get into the location. The scanner also had a keypad but the voucher doesn't explicitly tell you if you have the keypad code. There should be more trouble shooting steps if someone can't enter the facility. Since you have a time limited slot there should be clearer instructions so people don't miss their appointment due to technical issues.

Wasted 40 minutes waiting for ice refill with no accountability. Service: Not excellent.

I am not satisfied with this as I find this place unreachable.