Serviços de Bagagem em Fukuoka pela LuggAgent (Para/De Aeroporto de Fukuoka/Centro)

Although the interface states "additional fees for activities," it's important to note that an agent will contact you separately via Line to provide you with a payment account. This is primarily because, for all locations except hotels where luggage can be stored, an additional "specific time collection fee" will be charged. 1. It's unsettling that you don't know who will be messaging you via Line for these additional notifications, especially with so many scams nowadays. While it turns out to be part of the agent's service process, my point is that not having all payments processed directly through Klook, and instead requiring payment through other links, is genuinely concerning. 2. The agent explained that for Airbnb or in-person pickups, someone needs to be present at your specified time to collect your luggage, unlike hotels where luggage can be stored and collected by the agent at any time. Therefore, an additional $25 USD is charged. 3. Before collecting your luggage, you will be notified by email of their arrival, so your email inbox is very important! 4. If you schedule collection between 2:00 PM and 3:00 PM, the agent will be waiting at your hotel around 2:00 PM. All communication will be via email, so please do not miss any email messages. 5. The final collection process was smooth, but the overall feedback is that anyone who hasn't experienced this before would be completely freaked out by the unclear activity description, thinking they've encountered a scam payment link. Then, another unfamiliar person sends you a bunch of links, telling you to contact them via the link in the message if you have any issues. It's truly... unsettling.

This time, I had an evening flight back to Taiwan from Japan. I dropped off my luggage at the counter before noon, and after that, I was free to shop and sightsee, which was incredibly convenient. I'll definitely choose Luggage Express again next time!

I advise everyone not to use this supplier for luggage delivery; please find another one. They damaged my suitcase during transit. I was rushing to board my flight, so I sent them an email beforehand, informing them that my suitcase was broken and that I would send photos later. However, after receiving the photos, they insisted that the airline was responsible for the damage. I had already told them that I sent the email before and after my flight landed. The supplier then changed their story, claiming it was just a scratch, not a broken suitcase. But the damage to the suitcase was so obvious, yet they still refused to admit their mistake or offer compensation. The order clearly included luggage insurance, but the supplier refused to pay. Klook customer service attempted a first mediation but still sided with the supplier's response, suggesting that I might have damaged the luggage myself after receiving it. This was a terrible experience; my first time using them was an eye-opener. No wonder their ratings are so low.

It's very convenient when you have too much luggage. Order two days in advance, leave your luggage at the hotel front desk on the day of departure, and meet the agent at the airport for a handover! Highly recommended!

It was a great experience and hassle-free service. My driver arrived early to pick up my luggage from the hotel, and I didn't have to wait long at the designated meeting point at the airport. Good customer service, as they contacted me via email and WhatsApp for pickup and drop-off details. Very prompt response via email, clear instructions, and very simple terms and conditions to follow and understand. I will definitely use the same service on my next trip!

It was great to have an agent help with multiple pieces of luggage. The agent delivered them to the airport on time, making the journey to the airport much smoother 👍👍👍. The constant updates on the luggage status were very reassuring.

The advantage is that you don't have to carry your luggage with you, and it can be delivered to the airport at the desired time.

This is a must-have if you have a late flight and need to check out early. You won't have to search for coin lockers or return to your accommodation just before heading to the airport. You can enjoy your last day without any hassle. The service is very reliable.

I had originally booked the wrong airport for luggage collection, but customer service quickly helped me change it to the correct time. The luggage agent also arrived at the airport punctually. This made my entire trip end perfectly!

What can I say? The supplier doesn't support it, so we can only issue a refund. Isn't it basic to confirm service details with the supplier? Also, the service page clearly states round-trip service to Airbnb. If the supplier doesn't provide it, shouldn't the Airbnb note on the product page be removed to avoid misleading consumers?