Passe de Esqui e Snowboard para Iniciantes em Grindelwald

This was our first snowboarding experience, it was super fun and we managed to learn a lot from Daniel. He is friendly and patient, teaching us the basics and we managed to do some turns at the end of the lesson. Definitely a fruitful session for a full-day snowboarding lesson.

首先，我们租用滑雪板的咖啡馆/商店有3位非常友好的工作人员提供帮助，他们会准确地告诉您需要什么/不需要什么，包括储物柜、配件等，而且他们非常透明。我们的教练是Basil，他非常友好、耐心，还教了我们很酷的技巧！Basil的体力非常好，不像我们哈哈，所以当我们休息的时候，他会向我们解释周围山脉的名字。是的，您将在美景中滑雪！半天对我们来说已经足够了，当Basil离开后，我们自己玩了一会儿才归还装备。我们的教练就是这么棒，让我们足够自信！

Everyone was amazing! From rental to lesson, they were very helpful and informative. You will need more than a day to ski like normal but we took the full day crash course to experience skiing since we are from a country without 4 seasons. 10/10 would recommend

The coach is very professional, attentive, and patient, and also films skiing videos for participants. Even beginners can learn basic skiing techniques in one day. Highly recommended.

The store is just outside Grindelwald train station. It provides all the necessary gear for beginners. The service staff is very patient in helping you find the right sizes. The coach is friendly and experienced. Great experience overall!

I really highly recommend this activity! We were two complete beginners and the coaches were extremely patient and friendly. They kept teaching us with great patience! The arrangements were really good, everything was smooth! Perfect experience!

Esta actividad es muy recomendable. Un agradecimiento especial a nuestro instructor, el Sr. Igor. Fue muy amable y considerado. Tuvo mucha paciencia al enseñarnos.

Detaillierte Anweisungen für den Skianfänger. Aber nur 2,5 Stunden, was sich als nur 2 Stunden Skifahren herausstellte, war definitiv nicht genug.

(We arrived 30 minutes late with letting them know ahead, as the description said first hour will be spent for getting the gears). The shop had way more people than the staff capacity and getting the gear took us about 1.5 hours. Some staff were very nice but others had attitudes. If they are overbooked then they should have more staff capacity regardless of holiday or peak season. After we got the Ski and Snowboards which took unnecessarily longer time, we went to Bodmi by ourselves to find the instructors. Instructors are kind and nice, but everything seemed less organized. I took beginners class in other places in China, Korea, and Japan, and this was not as good of an experience from rental to actual learning.

I recently rented ski equipment from Grindelwald Outdoor Ski, and unfortunately, I had a very disappointing experience with one of the staff members. The individual in question, who was wearing a shirt with “crew” on the back, was extremely rude during the process of giving out boots. Instead of being helpful and patient, they came across as dismissive and unprofessional, making the entire experience unpleasant. Skiing is supposed to be enjoyable, and the rental process shouldn’t be this stressful. Customer service is key in any business, and this interaction fell far below expectations. I hope the management takes this feedback seriously and ensures their team is trained to treat customers with respect and courtesy.