Partida de Xangai: Excursão de um dia ao Lago Oeste de Hangzhou e ao Jardim de Chá (com almoço)

导游：Kelly从第一次预订确认后就一直与我们保持联系，并且非常及时地回复。当我们在外滩威斯汀酒店大堂准时见面时，她的英语非常好。她解释得很清楚，对我们也很细心。一切都准备得很充分，甚至在火车上她还给我们带了些零食，并很好地引导我们。我们非常高兴能参加这次杭州高铁私人之旅。这节省了我们的时间，而且我们可以去杭州的很多地方。送我们去目的地的司机也很好很友善。

Good experiencing high speed rail from Shanghai to Hangzhou for myself n my hubby. Our tour guide, 小张, is professional, friendly n knowledgeable. He’s very detailed in explanating the places n its history. Transfers in Hangzhou was well-planned as well. Lunch was great at The Green Tea Restaurant. 小张 ordered its specialties for us. Only setback was not much time allocated at Hefang Street where we just simply stroll past. Overall can go with this day tour.

导游小张非常细心和友好。她从酒店接我们，并全程陪同，甚至在行程结束后将我们送回酒店，尽管套餐中不包含此项服务。在高铁上，她还提供了零食和水。一日游行程安排得很充实，但我们觉得可以在河坊街多待一会儿。绿茶餐厅的午餐非常棒！

小林 (导游，第一张照片中右边那位) 从头到尾都非常棒！我和我的朋友都被她深深打动了。她的历史知识令人印象深刻。她的善良和细心让我们一整天都感到安全和放心。我们非常喜欢和她一起的一日游！绝对是100分！😊👍 她绝对是最棒的！！！✨🌟

We had an enjoyable day experiencing the high-speed rail from Shanghai and touring Hangzhou with our guide, Xiao Zhang. The tour was at a comfortable pace, covering key sights in Hangzhou. The lunch at Green Tea Restaurant was really good. Our guide, Xiao Zhang, was friendly, professional, and knowledgeable.

Our guide was enthusiastic and gave us a great introduction to Hangzhou and the places we visited. He was also considerate and made an effort for the elderly to enjoy the tour within their mobility capabilities. We thoroughly enjoyed our lunch at the Green Tea restaurant; every dish was delicious, and arrangements were made in advance so we didn't have to queue. Thank you, Mr. Zhang, for taking care of us, especially the elderly.

The scenery is beautiful and well worth the trip. Lunch at the scenic restaurant was lovely, and the food was delicious. You can buy premium Longjing tea on this tour.

Our guide, Mary, was excellent. She patiently explained the legends of the places and helped us find great spots for family photos. The itinerary was good, and lunch was also very nice. Traveling by high-speed train was a great experience, and the North Station is breathtaking.

Thoughtful tour guide. I have a 78yo elder in my family and she will plan the itinerary and take care of needs of the group. The lunch is good and the ambience is nice too. Overall experience is 9/10

Our family had a wonderful trip to Hangzhou. Our guide Mr Zhang was knowledgeable, accommodating and helpful, providing a lot of info and history of locations we visited. The lunch venue was very picturesque and food was great too but slightly spicy for our children. Overall, a great experience!