メルキュール シンガポール オン スティーブンズ (Mercure Singapore On Stevens)

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To start, breakfast needs improvement. The melons were too hard and not juicy at all but the watermelon was too ripe. Alot of the bacon wasn't cooked so I literally had to dig for some coke bacon. In my room, the bathroom had a constant bad order and it wasn't from just using the toilet. There was no bottle water in the room and the filter water in a separate spout on the sink tasted too much chemicals in the water. When checking out, no one was available for me to get a receipt especially while there was already someone waiting at the lobby reception for assistance. I needed to get my grab so I just left my room keys in the drop box and left without getting my receipt.

The hotel is in a great location and is very cost effective. Walking distance to Orchard Road. The staff are very friendly and efficient. Excellent buffet breakfast. There are good restaurants within the hotel complex. Highly recommended.

LOCATION

Perfect for business travelers

Location great. Free shuttle bus

Clean room, friendly helpful staff, very good breakfast

The hotel was clean, and the staff was accommodating. We arrived very early, and they allowed us to do our laundry and use the pool and shuttle bus while we waited for our room to be ready. The cafe in the lobby offered a limited but delicious breakfast.

Rooms could have been bigger for the price we pay. But definitely great n safe place to stay.

I prepaid my stay and was charged $48 USD additional. I asked aboout this charge at check in and again at check out. No one was able to assist or explain. I've message the hotel twice and still no answer.

Good choice at breakfast. Reception staff very nice. Cleaning staff overworked. Didn't show up until 6.30pm. Only made our bed once in 5 days, (not changed) cleaned the bathroom 4 out of 5 days, not the room at all. Aircon very temperamental. No mirror to do your hair with curlers or straighteners. Bathroom had no space for toiletries. Limited hanging space for clothes. No shelves. Obviously designed by a man.