Santiago Guesthouse Hiroshima – Hostel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Dont know if it was my connection with expedia or slow loading, but there was no special check in requirements on the page before reserving my room. Afterwards though it showed no check in after 9pm and I would have been arriving at 930. I messaged the property asking if anything could be done and got no response. No check in after 9pm is INSANE

Dirty place. No hot water. I emailed place twice, no response. Highly disappointed.

Clean and good location. Good for a basic stay

The location is absolutely wonderful, you’re close to pretty much everything you would need or want as a tourist. However, there were some downsides. There were people coming and going at all hours and the walls are incredibly thin so we could hear every movement, every night I was woken by someone yelling, slamming doors, or clunking away at something, we could also hear snoring from a few rooms away, and we had the unfortunate location of being right next to the floors ventilation system which was loud and running the whole time. So definitely wouldn’t recommend for light sleepers. But then again maybe we were just unlucky! The wifi was abysmal, we couldn’t load a Google search or our banking app, so had to rely on our data plans. In saying this, the facilities were great, mostly clean and tidy (excluding some of the showers which seemed to be a bit mouldy) with a nice social common area and nice friendly staff.

We stayed in a private room and its just exactly that. No towles provided, however there was a dirty towl left handing on a wall hook when we arrived in the room... There were toilets and sinks on our floor however you need to get into the lift and go to a different floor for the showers. The bed was comfy however you can hear everything and people had little respect of that we found. Maybe we were nieve but we expected more guest house and less hostel.

The location was excellent as it is far enough from the noise yet close enough to attractions and amenities. It is worth noting that the hostel rooms are spread across 4 floors and showers are only available in one.

Stayed in a private room double bed with a single bunk on top. Toilets and showers spotless. Did washing and drying too.

Great stay in an awesome location! Would stay again.

the property was in an excellent location, very clean place. however, upon check in, the check in staff opted to serve the group behind me in line first? not sure why, but otherwise great experience.

Very homey feel