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2 adults, 1 room

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JW Marriott Hotel Macau

Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Taipa, Cotai, Macau, China(Esperança, s/n)See map

US$ --per night

Select a date to check availability

Top reasons for booking
Family-friendly
Shuttle service
Good location
Great view
Friendly staff
Dining
Popular facilities
Kid's club
Bar
Restaurant
WiFi
Free WiFi
Swimming pool (free)
4.6/5Fantastic 1K+ reviews
Reviews summary
Excellent service, spacious and clean rooms, and a fantastic water park are highlights. Convenient location within Galaxy resort with family-friendly amenities and delicious dining options.
Exploring the area
East Asian Games Station, 1.5km, About 24 mins from hotel by foot
Macau International Airport, 3.8km, About 7 mins from hotel by car
Cotai West Station, 300m, About 5 mins from hotel by foot
13
Executive Two Double Room
2 beds

45 m²

Non-smoking

Pool view

2
Retreat Patio Studio, Studio, 1 King or 2 Double, Pool view
Bed type arranged at check-in

54 m²

21
Executive King Room
1 double bed or bigger

45 m²

Non-smoking

Pool view

No pictures available yet
Chairman Suite, Executive lounge access, 1 Bedroom Suite
Bed type arranged at check-in

192 m²

4
Deluxe Two Double Room
2 beds

45 m²

Non-smoking

City view

16
Room, 2 Double Beds
2 beds

45.0 m²

8
Executive Room, 2 Double Beds, Pool View
2 beds

45.0 m²

Pool view

No pictures available yet
Retreat Pool Suite, Executive lounge access, 1 Bedroom Suite
Bed type arranged at check-in

110 m²

24
Premier Two Double Room
2 beds

45 m²

Non-smoking

Pool view

No pictures available yet
Pool view King Guest Room
1 double bed or bigger

48 m²

13
Executive Room, 1 King Bed, Pool View
1 double bed or bigger

45.0 m²

Pool view,Resort view

28
Executive Suite
1 double bed or bigger

96 m²

Non-smoking

City view

23
Deluxe King Room
1 double bed or bigger

45 m²

Non-smoking

City view

9
Premier King Room
1 double bed or bigger

45 m²

Non-smoking

Pool view

No pictures available yet
Presidential Suite, Executive lounge access, Pool view
Bed type arranged at check-in

288 m²

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Reviews

Read all reviews
4.6/5.0

Fantastic

1K+ reviews
Location
4.6
Services offered
4.6
Cleanliness
4.6
Atmosphere & facilities
4.5
Reviews summary
From real reviews, powered by AI
Overall impression
Excellent service, spacious and clean rooms, and a fantastic water park are highlights. Convenient location within Galaxy resort with family-friendly amenities and delicious dining options.
Location
Conveniently located in Galaxy resort, near shops, dining, and Cotai Strip. Easy access to Old Town, walkable to attractions, and free shuttle service. Close to light rail.
Services offered
Friendly, helpful, and polite staff. Excellent service at front desk and executive lounge. Birthday amenities, room service, and concierge services are available. Pre-registration and attentive housekeeping.
Cleanliness
Rooms consistently clean and tidy. Well-maintained facilities. Spotless public areas. Spacious and comfortable rooms. Anti-epidemic amenities provided. Tidy rooms with nice view.
Atmosphere & facilities
Large water park with various activities, including slides and a lazy river. Comfortable and spacious rooms with modern amenities. Relaxing, family-friendly environment. Executive lounge access available. Comprehensive water park facilities.
All
With photos
4.5+
3.0+
Pool
Shuttle service
Family-friendly
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
Klook User
Reviewed: 30 Mar 2024

5.0/5.0

Fantastic

行政客房, 1 張特大雙人床, 泳池景觀 · 2 Adults · 2 Nights

marvelous view with great service, also the lounge catering was great! A highly-recommended hotel to choose in Macau.
Ch ***
Reviewed: 10 Dec 2023

5.0/5.0

Fantastic

行政大床客房 · 2 Adults · 1 Nights

All the staff were nice and friendly.
Klook User
Reviewed: 22 Aug 2023

5.0/5.0

Fantastic

客房, 2 張標準雙人床 · 2 Adults · 1 Nights

Check in takes around 45min Rooms are tidy and clean and with nice view Water park is fantastic, can play 2 days even after check out, we spent 4 hours everyday and kids are happy Not many people inside, facilities are comprehensive, bathing room, changing room, locker, towel, swimming circles , water and sunscreen cream all available Birthday cake and tent arranged for my kid 100% worth this price
Klook User
Reviewed: 21 Jul 2023

5.0/5.0

Fantastic

客房, 2 張標準雙人床 · 2 Adults · 1 Nights

The staff was very nice and helpful when we checkin. However, we requested additional kids' amenities, they delivered very late and we waited until midnight.
Chan ******
Reviewed: 15 Jul 2023

5.0/5.0

Fantastic

豪華雙床客房 · 2 Adult(s), 1 child(ren) · 2 Nights

Good service with nice view. Amazing swimming pool. Unforgettable experience on JW.
Klook User
Reviewed: 22 Jun 2023

4.0/5.0

Great

Deluxe King Room · 4 Adult(s), 1 child(ren) · 1 Nights

JW Marriott always is my first choice when I go travel but this time I feel very disappointed. First check in time is 15:00, and we arrived at 14:15, end up we can get our room 1.5 hours after around 15:45. Lots of people queuing up and just only have five counters for check in and check out at the same time. Some counter serve one customer at least 30 minutes which is unacceptable. As a five stars hotel, they should arrange more staffs for this busy hour instead of letting their valuable customers spend too much time for waiting. Second the room’s air conditioner didn’t function well. Once we arrived, we have already lower down the temperature, but after we came back from dinner, the room still warm and we have to call concierge to ask them to arrange someone to come and check. Anyway, for my opinion, I think this time just only Ok for me.
Kan ***
Reviewed: 5 Jun 2023

5.0/5.0

Fantastic

客房, 2 張標準雙人床 · 2 Adults · 2 Nights

need to queue for around half hour for check in. However staff is nice. Hotel room is nice and clean. Location is convenient. Swimming facilities are fun!
Klook User
Reviewed: 28 Apr 2023

5.0/5.0

Fantastic

客房, 1 張特大雙人床 · 2 Adults · 1 Nights

We have a wonderful experience at JW , clean , comfortable
Klook User
Reviewed: 13 Apr 2023

4.0/5.0

Great

豪華雙床客房 · 2 Adults · 1 Nights

Nice room and nice location. Staff response very fast to room service requests. Seatings for buffet breakfast were arranged orderly and quickly.
Tsang ******
Reviewed: 11 Apr 2023

4.8/5.0

Fantastic

豪華大床客房 · 2 Adults · 1 Nights

This is my first time I stay in JW Marriott Hotel Macau. The front desk staff Cissy was very helpful and friendly to assist our check-in procedure. Very lucky, we got the room at 13:00 although the check in time is 15:00. Our room is on the 28/F. The room is large with a queen size double bed, a bathroom with bathtub and anti-epidemic amenities provided by the hotel. The location of hotel is excellent with free shuttle bus from the pier to hotel. You can just go downstairs to go shopping in the mall, dining in the restaurant/food court and have fun in casino. Hope I can experience the water fun facilities in Grand Resort Deck next time because it is closed for maintenance during the Easter holiday.

Overview

JW Marriott Hotel Macau

Rooms:1015
Star rating:

A stay at the JW Marriott Hotel Macau places you in the heart of Cotai, a 3-minute drive from the Cotai Strip and 6 minutes from the University of Macau. This 5-star hotel is 3.7 mi (5.9 km) from Macau Tower Convention and Entertainment Centre and 3.8 mi (6.1 km) from Macau Tower.

Description

A stay at the JW Marriott Hotel Macau places you in the heart of Cotai, a 3-minute drive from the Cotai Strip and 6 minutes from the University of Macau. This 5-star hotel is 3.7 mi (5.9 km) from Macau Tower Convention and Entertainment Centre and 3.8 mi (6.1 km) from Macau Tower.

See all

Exploring the area

Transport

East Asian Games Station

Metro stations
1.5km

Jockey Club Station

Metro stations
1.7km

Macau International Airport

Airports
3.8km

Attractions

Cotai West Station

300m

Cotai Strip

300m

Galaxy Macau

300m

teamLab SuperNature Macao

400m

Broadway Macau

500m

Broadway Food Street

500m

The Venetian Macao

500m

Venetian Theatre

500m
See map

Facilities & services

Popular facilities
Kid's club
Bar
Restaurant
WiFi
Free WiFi
Swimming pool (free)
General
Free parking
Free shuttle service
Elevator
Non-smoking rooms
Wedding services
Safety & security
CCTV in public areas
Fire alarm
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Ironing service
Dry cleaning
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Foreign currency exchange
Tourist info desk
Health & fitness
Fitness center
Spa
Sauna
Food & drink
Room service
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

- Free shuttle service is available between Border Gate/Hengqin Port and the hotel. Please contact the hotel for details - The hotel deposit is charged at HKD/MOP 1,000 per night and the maximum deposit for each stay is HKD/MOP 3,000 - Adding or changing of guest names is not accepted by this hotel

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Age
Fees
0-12 years old
Not included
Free

Children aged above 12 will be charged as adults at this property

Up to 1 children aged 12 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Extra beds are not allowed at this hotel

Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.

Pet policy

No pets allowed

Other fees

Fee for buffet breakfast: approximately MOP 338.8 for adults and MOP 165 for children

Rollaway bed fee: MOP 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at Urban Kitchen, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

See all policies

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