Arlo Chicago

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The only thing that could have been better was the number of outlets by the beds to charge electronics. Nick at the front desk was very helpful & amazing!

I have nothing negative to say about the Arlo Chicago. I loved it so much I am looking to see if they have a members program. Clean bedroom, well designed, accommodating staff, and good food in the restaurant. They Pride decor and accessories was fun to have to take to the parade. They reserved me in a room where it was not too high since I have anxiety in high buildings. Thanks again, Arlo.

Lovely property , excellent location, lovely helpful staff. Room was nice and clean and the other area of the hotel maintained a clean and modern aesthetic. Looked as good as the pictures.

Highly recommend! The location was great.

Good

We thought we'd give the Arlo a try, since it looked promising online. The room was good in terms of space and cleanliness, but incredibly dark with hardly any natural light. Thankfully, we were only there for one night. If we had been there for much longer, the lack of light would have been an issue. Breakfast was mediocre, service was the same. One waitress worked the entire restaurant, which was full. Needless to say, nothing was moving that quickly.

Great swag in room.

The Arlo Chicago is in a great walking location for downtown Chicago or the CTA. We were easily able to access both. The hotel room was not big but super clean & all the necessary amenities. Plus lots of goodies to buy if you wish. Staff was awesome. Very helpful & kind. The restaurant served great food & drink. Highly recommend.

The staff is always amazingly friendly and helpful. Your beds are the most comfortable beds ive ever slept on and the reason I come back. Only thing I would suggest is ponchos for when it rains.

The hotel was beautiful and well kept. It is situated in a very safe and walkable part of Chicago. The hotel doors are locked after 9pm with access only via hotel card. I felt very safe and secure there. Lots of food options and attractions nearby to walk to. The staff were very friendly and there is a designated ride share spot. The room is well stocked with snacks and drink assortments (for additional charge) but super convenient! My only complaint was the hotel restaurant was short staffed. I personally would not try their restaurant again. There was only one waitress working that particular morning. I waited probably 15 minutes to be seated and the restaurant only had 3 groups (2 couples and 1 solo guest). After I was seated I waited another 15 minutes and the waitress never came back. A kind kitchen worker noticed I still had not been helped (it’s an open kitchen) and took my order and brought my drink and later my food. The waitress never came back to ask if I needed a refill (which I really did want one). I never saw her again until she dropped off the check. I waited some more thinking she was going to come back for payment but never did. I ended up having to walk over to her and hand her my card telling her I was ready to pay and go.