Cairns Queens Court

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very good

breakfast was advised on your website, arrived at hotel and told we no longer do breakfast room was dirty and the aircon was not working properly

It was clean but the property does need some maintenance issues addressed. My door into the room was hard to open and close due to water swelling of the door. The shower leaked and the shower head arm would need to be hand held to stay in one place. It was a work trip for me so ok.

Well located,clean.👍😎

Great for the price, lovely lady behind the desk only stayed the one night only down side to it was the aircon aent the best had to have fan on aswell all night

Before booking, check everything and don't make a mistake like me, at first when i booked , it wasn’t clear that the room doesn't have any kind of amenities , and also no elevator to take luggages upstairs snd also the bed was so uncomfortable and the bathroom was so far from the room, i wanted to cancel my booking but unfortunately the charged the full amount , the only good thing about it was the kind and very good receptionist.

It was alright, considering the hotel room was basically for sleepover. Location was ideal. Overall, 3.5 out of 5

You get what you pay for

facilities

We've stayed here a number of times since 2020. There appears to have been changes in ownership in recent times as some things are different. We always stay in the premium side (see their main pic) which is separated from the other side which has the cheaper accommodation. There is keyed entry into this complex as added security. There is no lift in this complex and you have to climb the fire escape stairs if you are on the top (3rd) floor. The rooms are of a generous size and have balconies. They have a microwave and some have a full size fridge. There is off-road parking and generally, you can get a parking spot. The lower floors are prone to exhaust fumes when guests leave their car running for long periods of time. Staff smoking is on one side of this complex and if you have a room on that side, you can smell the smoke - even in the higher floors. Our air-conditioning wasn't working when we arrived. They moved us to another room on the same floor without any issue. When checking out, the receptionist was really nice and helpful. This was a marked difference from when checking in and that person was not too welcoming. We will stay here again when it is reasonably priced as the rooms are a bit tired. We like that it is reasonably central and there are some good take-aways within walking distance around the area. But like anywhere these days, care needs to be taken when walking.