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Hotel ambience & amenities were truly top notch and made our stay feel relaxing and memorable. However, the check-in process was quite slow. Prior to arrival, I had emailed regarding my room request for a garden access room as this was our celebration staycation, and the team did reply mentioning a cake arrangement too. Unfortunately, upon arrival, the arrangements discussed earlier were not there 🥲 The playroom helpers were incredibly attentive and caring towards my son. Huge kudos to Aunt Bella, Mariam, Zubaidah & Norliza for making Noah’s experience extra special — he truly enjoyed every activity provided and already wants to come back again with his little brother 🤍 Special thanks too to the friendly chef/kitchen crew we met at the lobby for recommending dinner spots to my father-in-law, as well as the pool and in-room service team for the warm hospitality. My son absolutely loved the reptile show too!

Great location. The room was spotlessly clean and surprisingly spacious, making it very comfortable even for a short stay. Beautiful Moroccan-themed resort .

This is my third time staying here, and it’s always been the perfect place to stay 🫶🏻 I even got a complimentary room upgrade this time. The staff were friendly, welcoming, and made me feel right at home.

服务：good service,water function good arrange 交通便利性：easy walk walk

breakfast: variety of food cleanliness:5 star hotel location: took 1 hr for 19km journey, traffic jam due to public holiday service: good, staff are friendly

We had a wonderful stay there. After checking out, we accidentally left a pair of shoes behind. The staff kindly contacted us to let us know and kept them safe until we were able to collect them. We truly appreciated their honesty and excellent service.

now they change name of the hotel to Nio Hotel, no more Tune Hotel. more refresh interior and nice lobby. room are perfectly nice and value for money.

cleanliness:very clean just has charlie breakfast:best breakfast many choice hotel location:location good easy access service:best service, has many facilities, paint to life, playground, arcade, swimming pool, kids and senior citizen friendly

I recently stayed at St. Giles Wembley Penang and had a fantastic experience! 😊 The hotel's location is unbeatable, right across KOMTAR and a short walk to Penang's famous street food. The room was clean, comfy, and the view from the 20th floor was amazing. Staff were super friendly and helpful. The breakfast spread at The Wembley Café was delicious too! Would definitely come back. 👍