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Really great location. loved the fact you could freely use the coffee and water machine in the cafe area. very tidy hotel with friendly staff.

The location is very convenient, especially being close to the City Loop bus stop (City Hall). The underground shopping street is right across the street. We happened to encounter a typhoon during our stay, so it was very convenient to just cross the street to browse the shops. We even bought an umbrella and socks at Daiso, which was great for stocking up. Next to the hotel's automatic check-in counter, there's a counter where you can pick up amenities. They even offer drip coffee in both light and strong roasts. There are also different skincare samples for women and men; the women's sample was Sekkisei, which is very good. They even have two types of mouthwash. Since we were traveling with a child, we booked a larger room type (two twin beds pushed together). What surprised us this time was that the hotel thoughtfully provided an extra set of towels and bath towels on the bed. The hotel also has three washing machines, which are very convenient to use, making it suitable for extended stays.

The Kobe Meriken Park Oriental Hotel, with its striking wave-like exterior, resembles a luxury cruise ship docked in the harbor. Rooms come with private balconies, offering unparalleled ocean views and stunning nightscapes, making it the absolute best choice for a vacation in Kobe!

The hotel is about a 3-minute walk from Motomachi Station East Exit, with several shopping streets nearby that are great for browsing and shopping. If you and your travel companions are up for a walk, the bustling Sannomiya Station, one stop away, is about 700 meters or 10-15 minutes on foot. All the front desk staff we encountered during our 4-night stay were very friendly, and one male staff member was from Taiwan. We booked a room with windows on two sides, so when we opened the curtains each morning, the sunlight filled the room, making it very bright and putting us in a great mood. The room cleanliness would get a 9 out of 10. The only minor drawback is that because the floor is covered with short-pile carpet, those with a sensitive sense of smell might faintly detect a foot odor, which becomes quite noticeable when the indoor air conditioning temperature rises above 24.5 degrees Celsius. Additionally, there was no dehumidifier in the room (in my past experiences staying in Japan, rooms, especially those with carpeted floors, usually have one, so I expected it to be standard, but this hotel didn't). As for the train noise, my personal experience over 4 nights was around 50-55 decibels. Those with very sensitive hearing could try using earplugs, as the hotel's other features are quite excellent, and I believe the train noise is a minor issue that doesn't detract from the overall quality. In conclusion, if I have the chance to visit Kobe again, this hotel would still be my top choice for booking. I highly recommend it to anyone looking to book a room. :)

Great location overall, close to the kobe-sannomiya station. however due to the construction works taking place in the vicinity of the hotel, pedestrian access is very narrow towards the hotel entrance. Hotel room is spacious, a little old but very well-mentained. water pressure is great, but air-con slightly weak for Japan summer

I stayed at this hotel for a 5-night, 6-day trip to Kobe. I first used it in January and booked it again because the location is excellent. It's less than a 5-minute walk from Sannomiya Station, which was perfect for day trips using the Kansai Wide Area Pass. It rained heavily during my stay, but the hotel's direct access to the AEON Mall basement and the underground shopping street leading to Kobe's city center made it very convenient. There's a 7-Eleven convenience store right next to the hotel, along with many great restaurants, which I utilized throughout my trip. Of course, they also stored my luggage before and after check-in, which allowed me to enjoy my trip even more. I'm a light sleeper, so I requested a quiet room before checking in, and they were very accommodating, providing a room that allowed me to sleep well for all 5 nights and 6 days. My only regret is that I added breakfast for all 5 nights and 6 days. The menu was almost identical to my previous visit, with similar dishes every day, making me regret adding breakfast. I usually love having breakfast at hotels and always add it, so this was the most disappointing aspect. I've stayed at other Sotetsu chain hotels in Osaka and Kyoto, and this was quite a letdown in terms of breakfast. If they improve the food quality, I think it could be the best hotel. Everything else was great, except for the breakfast! Next time I visit Kobe, I plan to stay here again, but without adding breakfast!

This hotel is a traditional resort-style hotel. It's directly connected to the hotel's second floor via a skybridge from P06 Station on the Kobe Port Liner. The rooms are spacious and include a bathtub, but please note that the hotel's pool and sauna incur additional charges. There is a free hotel shuttle bus service to Kobe Sannomiya Station.

The hotel's location next to Chinatown makes finding food very convenient. It's also close to Kobe Port Tower, so an evening stroll to the port to enjoy the breeze and night view is very pleasant. The hotel staff are fluent in English, making communication seamless. Amenities are available for self-service on the first floor. We booked a king-size double room this time, which was 17.9 square meters, offering ample space to open two large suitcases. The overall room space was relaxing, and the bed was comfortable, neither too soft nor too hard. The refrigerator also included complimentary welcome snacks: two mango-flavored puddings, which was a thoughtful touch. Two bottles of mineral water were provided, and there's a water dispenser on the 14th floor. The public bath is on the 14th floor, and the open-air bath is fantastic, allowing you to gaze at the stars at night. The washing machines are free, which is incredibly generous! After a bath, you can help yourself to ice cream bars, with four flavors to choose from – truly a great treat. You can also use the massage chairs, which are excellent! However, there are only two massage chairs, so it depends on your luck if you get to use one. In the evening, there's also 'Yonaki Ramen' (night ramen) as a late-night snack, a delicious and warming small portion of soy sauce ramen that I highly recommend trying! The breakfast spread is rich and buffet-style; you'll be full even if you just try a little bit of everything! There are several fruit options, and I especially loved the sweet and not-too-rich cantaloupe! There are many beverages and a wide variety of tea bags, more than you can possibly drink. In conclusion: I highly recommend this place to everyone! I'd love to stay here again if I have the chance!

This is a great place to stay if you're driving, as there's an indoor parking garage right next door where you can buy discount tickets (1,700 yen if you don't leave between 3:00 PM on the day of arrival and 11:00 AM the next day). To exit, simply insert your original parking ticket into the payment machine, then insert the discount ticket (purchased from the hotel front desk). The location is excellent, very close to the station, and the rooms are quite spacious. The only minor issue is that the bathroom facilities are a bit old. The front desk staff are all very polite!