Tekemistä paikassa Hakodate

After completing the order, I realized the voucher stated that a printed copy was required for redemption. However, upon arrival, I was able to show the voucher on my phone to the ticket agent at the ticket booth. They wrote down the number from my phone, and I was able to redeem the tickets. When redeeming the tickets, you still need to wait in line with those purchasing tickets. Even though it was cherry blossom season, we entered two hours before closing, so there were noticeably fewer people, and we didn't have to wait. It's definitely worth going up to see during cherry blossom season; it's absolutely beautiful.

I'm satisfied with the service, but one minor disappointment is that purchasing tickets on-site is much cheaper. Usually, there's an assumption that advance booking is more affordable, so the significant price difference is a bit of a letdown—it's about 1.5 times more expensive.

Our tour guide, Leo, was incredibly attentive, responsible, and polite. The schedule was perfectly arranged. I especially want to mention that when we couldn't get a Lucky Pierrot burger at the main store, he immediately called other branches to ensure we got to try Hakodate's specialty. The burger was truly delicious, and we're very grateful to Leo! We hope to have him guide us around Hakodate again next time. This tour is highly recommended for anyone exploring Hokkaido without a car!!!