The Embassy Hotel Hanoi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room is out dated and air conditioning not cold enough. The staff Hanna, she is very friendly and helpful to direct us the way when we seek direction.

Hotel location is within Old Quarter and walking distance to different sites. prompt and helpful responses to our inquiries via phone, seamless check in. clean room with fresh linens. Very helpful and courteous concierge and reception. salute and big thank you to the Hotel Manager KATE, and to the very attentive reception Duran and Hannah. they all went out of their way help us. thank you so much

Kate and the team were very helpful and accommodating. They even helped us purchase a birthday cake for my friend, which was really thoughtful. The beds were really comfortable. The room isn't very big, but you can easily arrange your luggage on the floor, and it’s still good for three people. The food is decent and very delicious, especially the pho — although the menu doesn’t change often. I also loved their lemon cucumber drink! The fruits and vegetables were very fresh, which was a nice touch. The hotel is about a 10-minute walk to Cafe Giang and Hoan Kiem Lake, which is super convenient. If I ever come back to Hanoi, I’ll definitely book this hotel again.

very helpful and accomodating. they assisted us with everything we needed will book again. cleanliness: 5/5 service:5/5 transport access:5/5 breakfast:5/5 hotel location:5/5