Poem Mountain cruises

Absolutely awesome, such nice staff who want to engage with Western tourist especially the staff manager - Top guy. Everything on the boat as described, food super fresh and great selection of drinks to purchase if required. Beautiful boat, beautiful setting, amazing food and beautiful people what more could you ask for. Ps:- The musicians/dj where great, everyone enjoyed dancing..

You really can't appreciate the magnificent natural beauty of Ha Long Bay from photos; you have to experience it in person. I highly recommend it. Luckily, our tour guide was Johnny Handsome, who many others have praised in their reviews. He worked hard to make the tour exciting and ensured we traveled safely and smoothly. The driver was a bit gruff but drove very safely. Since my hotel was in a complicated location, the tour started with a motorcycle transfer. We then rode a comfortable large bus on the highway, stopping twice for restroom breaks at souvenir shops and a pearl store during the approximately 2.5-hour journey. Upon arriving at the pier, we were immediately escorted onto the boat for a lunch buffet. The food was reasonably good. Drinks were available for an additional charge. We first chose between a bamboo boat, a kayak, or a speedboat (with an extra fee), and then split up to enjoy our chosen activity. The bamboo boat was rowed for us, allowing me to take photos at a leisurely pace. Kayaking seemed challenging for beginners, as they had to navigate through many passing bamboo boats. Next, we moved a short distance by boat to visit a cave. The cave tour was about 2 km and took approximately an hour. The initial ascent to the entrance was a steep staircase, and there were many ups and downs on stairs afterward, which was honestly tiring. However, there were spots with panoramic views of Ha Long Bay, where I was able to take beautiful photos. After that, we moved a short distance by boat to Ti Top Island, where you can swim or climb to an observation deck. To be honest, my legs were tired from the cave, so I just relaxed on the boat, haha. The day concluded with a sunset party. It was very simple, with tea, a small amount of red wine, small mango cookies, fried rice crackers, and watermelon. You could order beer, cocktails, and juices for an additional charge, but it was a bit disappointing. Nevertheless, the sunset over Ha Long Bay was incredibly beautiful and amazing. We spent the entire day in the same seats on the same boat, so I could leave my belongings (except valuables) and travel light for sightseeing. On the way back, we stopped at one souvenir shop for a restroom break, and I was driven close to my hotel while dozing off. It was a fulfilling and enjoyable day.

We are open during the Lunar New Year period. The bus picks up passengers from various hotels in Hanoi at around 5 AM, a little over a two-hour drive, with a brief stop at a highway rest area in between. After arriving at the visitor center at around 8 AM, check in at the reception area (near Highlands Coffee) and take a shuttle bus to the pier to board the boat. The stopover time on each island is about 30-40 minutes, and you will be transferred by different small and medium-sized boats. You need to follow the instructions of the staff. Since the time is tight, you can ask the staff to help you clear the way, get tickets, and get rafts, otherwise you may lose time just queuing. The same bus will wait for returning passengers at the visitor center. The return trip was delayed by 1 hour due to other passengers in the group, but the driver was very patient. There were no shopping stops throughout the trip. Thanks to the efforts of the staff, the arrangement was very smooth, and the food was delicious. A satisfying experience!

Perfect tour for friends and family! Our guide Vincent was absolutely amazing. He was helpful and funny. We got enough time at each attraction and Vincent let us know all the good activities and photo spots. There were a lot of vegetarian options for food as well.

Ken, our tour guide was awesome! He assisted everyone, explain/share stories/history as well as some jokes and he was able to herd everyone to the next activities in a timely manner. The cruise was clean and food are great. value for money: 10 safety: 10 attractions on route:10

From I booked the trip on Klook, Mr. Drake Nguyen from SeA Travel Vietnam followed up on our itinerary, providing incredibly professional and thoughtful service. Due to my busy work schedule, I didn't have enough time to confirm the order details in advance, but Drake proactively and meticulously inquired about our needs and made all the necessary arrangements. During our 2-day, 1-night trip, the excellent transportation, and the wonderful experience on Grand Pioneers made for a fantastic trip to Ha Long Bay. We highly praise to Drake, Grand Pioneers, and the drivers for the high-quality service they provided! Service：Excellent employees, excellent service! Itinerary：Professional, and smooth

Had an incredible experience of Ha Long Bay with Doris Cruise! We’ll worth the tour package from pick up at hotel in Hanoi to drop off after an unforgettable 24 hours with the crew members. The lead concierge Ashley was so sweet and spoke English so well to make sure we understood what to expect. She was very attentive to all the guests. Our server Rum was so thoughtful and made sure we had everything we needed when ever we needed. The set dinner menu was amazing. I was full by the 5th dish but did managed to get the dessert (7th). All the crew members were all so friendly. I had a chance to practice my Vietnamese with Ashley, Rum and Emily. Doris, you have an amazing team! Cam on (thank you) for an incredible 2 days trip. Our room with our private patio at the stern in 301 was a great surprise-a definitely Wow! We would choose you again for a longer cruise in Ha Long Bay. Everyone we talked to was also very impressed with you attention to details. Everything was spotlessly clean!

Overall we have great experience with Arcady except there is longer time for picking up other people. Also, don’t expect very clean room (coz it might bit dusty) and very delicious food( actually I will score 8/10). The bonus point for this cruise is a small balcony for each cabin!