Poem Mountain cruises

Thank you very much to the crew for specially arranging a wonderful spot for our 19th-anniversary celebration. It was very heartwarming, and the singer even performed a song to bless us. Regarding the pros and cons, here are my personal suggestions: Pros: Some staff members speak a bit of Chinese, which made communication easier. The staff were very friendly and punctual with arranging transportation and boarding the cruise. Customer service on WhatsApp was also very responsive. Cons: The cruise ship is a bit old. The tables and chairs in the outdoor plaza on the 3rd floor were somewhat haphazardly arranged, making it easy to bump into them when it was dark. For the return trip, the music was more electronic dance music (EDM), which I personally felt was not suitable for enjoying the scenery and romantic Ha Long Bay on a quiet night. The fireworks display was just okay, not very spectacular. As for the food, I found the seafood and cooked dishes to be less appealing than expected. As a Taiwanese person, I would say they weren't as delicious as I'd hoped. For the singing, I think romantic songs would be a better choice than the band. Overall, I feel the singing and EDM might be more suitable for younger people, but it detracts from the romantic atmosphere.

Vincent is very nice guide. he guided very well throughout the trip. he is taking care of everyone whether they enjoying or not. takes good pictures of all. overall trip is very nice good places, it's must book with Vincent. here is good indian veg food also available.

A day trip to Ha Long Bay truly lives up to its reputation as "Guilin on the Sea"! 🌊 We departed from Hanoi in the morning, and the drive was about 2.5 hours. Although it was a bit far, seeing the emerald green water and thousands of limestone islands made it all worthwhile. Cruising among the islands felt like stepping into a traditional Chinese ink painting. For lunch, we enjoyed a seafood meal on the boat; the food was decent, but dining with the sea breeze was incredibly pleasant. The biggest highlights were kayaking and exploring the caves, where the water was so clear you could see the bottom. We climbed over 400 steps on Ti Top Island, and the panoramic view of Ha Long Bay from the summit was truly breathtaking. The day trip was indeed a bit rushed, so if possible, I'd recommend staying overnight. However, for a short experience, it offers great value for money, and I highly recommend it! Our guide, Johnny, was enthusiastic, thoughtful, and meticulous in his service – highly commendable.

Absolutely wonderful!!! Delicious food, a great selection at the buffet, everything hot and tasty. The guide was an absolute sweetheart, with excellent English and amazing charisma❤️ We visited two caves and an island with a beach. The cruise ship itself is very well-equipped, with showers, a jacuzzi, and a bar. The only thing that would have been great is if there had been free plain water on board.

amazing experience of the day cruise tour with ambassador. Mr. Hoang took special care of us and made our honeymoon really special. a big shoutout to the indian food they have, its tastier than it looks.

Mr. Henry is a very good tour guide and very accomodating. safety: they make sure we arrived on time after the island hopping itinerary: we enjoyed the island hopping value for money: the food is good service: the staff and mr. henry are so kind

Amazing and seamless experience, from Hanoi to Ha Long Bay and back! Will definitely recommend booking this tour, and hope Ori will be your guide! She is the best and is very hospitable, her English is also very good.

My wife, daughter, and I participated in the 6-hour Halong Bay Cruise tour (in Japanese). In the morning, we were picked up promptly at the hotel lobby at the agreed-upon time. Our tour guide was very knowledgeable and explained everything fluently in Japanese, even incorporating some puns. Although the bus seats didn't recline, it was a comfortable ride, cool and a welcome escape from the heat outside, with decent seating. As soon as we boarded the cruise ship, a seafood lunch was served. The air-conditioned cabin offered a good variety of dishes, not overly luxurious, but certainly filling. For the cave tunnel experience, I highly recommend kayaking over the bamboo boat. Sung Sot Cave involved quite a bit of uphill and downhill walking, which made our knees a bit wobbly, but the cave itself was incredibly vast and impressive. Afterward, the view of Halong Bay from the observation deck on Ti Top Island was absolutely stunning. On the way back, we stopped at a rest area for dinner and were treated to pho (which we'd been eating daily on this trip, with varying taste and quality). It was a long day, from 8:10 AM until 8:30 PM, but thanks to our tour guide, it was a very enjoyable tour.

Our Guide Mr Thang was very courteous...super energized...explaining all itinerary properly...a great guide to be with... the cruise too was brand new..I thorough enjoyed..recommended the tour. service:**** attractions on route:**** safety:**** itinerary:***** value for money:*****