Valais

The location is great and the room is clean and comfortable with a little peek at the matterhorn. Only issue is the pillow is paper thin, would have a much better sleep with a better pillow.

A very nice hotel. Room has a view of the Metahorn. enjoyed our stay there tremendously. A bit far from train station but hotel does have shuttle rides for check in and check out.

Convenient Transportation: It's only one stop away from Zermatt, very close. The hotel also offers a taxi service, which is cheaper than a train ticket. Service: They offer a spa, which is very comfortable. Hotel Location: It's directly across from the Täsch train station, very convenient.

Overall Experience: The hotel was very cozy and comfortable, clean, and the breakfast was good. The transportation was also super convenient, with the station about a 5-minute walk away. Serious Safety and Privacy Issues (Hotel must address this!) The room door lock could not be deadbolted from the inside, meaning someone from the outside could open the door and enter at any time. This severely compromised my sense of security and privacy! What was even more infuriating was that my check-out time was 11:00 AM. At approximately 10:55 AM, while I was still undressed and packing my luggage, a staff member suddenly opened the door without knocking or confirming, urging me to check out. The person saw that I was undressed, and instead of immediately closing the door and stepping away, they actually left the door wide open and stood there talking to me for a full 2 minutes! It was absolutely speechless and infuriating 🙄. Suggestions for Improvement: 1. Please respect guest privacy! Always knock and confirm before check-out, instead of directly using a code or key to open the door! 2. Regarding check-out time, I hope the hotel can be a bit more flexible for a few minutes, or at least provide a reminder at the designated time, rather than intruding before the time is up. 3. Please upgrade the room door locks as soon as possible to include an internal deadbolt (safety latch) function / provide a "Do Not Disturb" sign!

Beautiful place! Our guide was very patient & guiding us well!

loved our tour, but wouldve been better if the guide told us to prepare for the altitude. i got lightheaded and dizzy upon reaching the highest peak. best to warn us about that. but booking via Klook made it smooth! view was super worth it!!!

It was difficult to tell which bus was ours; a slightly larger logo would have made it easier. The guide tried very hard to explain everything, but I wondered how I would get down the mountain if I felt unwell. I wish there had been more information about what "English assistant only" meant, so I could have been better prepared. By the way, the assistant didn't go up the mountain with us; they just gave us tickets and instructions, telling us to go and come back on our own, and that they'd provide a phone number. Despite this uncertainty, the weather was good, and we enjoyed ourselves thoroughly.

You can use the vouchers you purchased right away. I've already used them, and there were no issues at all. You can simply show the vouchers to the train staff, ticket agents, or museum staff. It's very easy! Our only job is to make sure we get on the correct train class. 😃

a better option and more pocket friendly than the STP, especially if combined with other tickets like the gonegrat bahn zermatt or jungfrau travel pass. cannot recommend enough as travelling in swiss alone is $$$. easy to use and if conducter comes to check, just present the QR code that is provided once this ticket is purchased. thanks Klook for this offer!