- The opening hours vary daily, check the official website for the latest schedule and rooftop status
- The observation deck may close temporarily due to strong winds, high temperatures, or other adverse weather conditions





SHIBUYA SKY Ticket

Packages
Admission ticket
| Cancellation time | Service fee |
|---|---|
| Earlier than 23:59, 1 day(s) before participation time | Free cancellation |
| From 23:59, 1 day(s) before participation time until participation time | No refund |
| After participation time | No refund |




- To change your booking details, please cancel your original booking and make a new one
- Tickets are time-specific tickets. Date and time cannot be changed, and no refunds will be made after admission
- Free admission for children aged 0–5 (including 6-year-old children who have not yet entered elementary school)
- Tickets for children aged 6-11 (including 12-year-old elementary school students) are only available at the ticket counter on the 14th floor of Shibuya Scramble Square and must be accompanied by a paying adult. A student ID or passport is required when purchasing the ticket
- Visitors with disabilities and one companion are eligible for a discounted rate. Please purchase an adult ticket in advance and present the original disability certificate at entry to receive a partial refund
- A maximum of 8 ticket(s) can be made per booking. Klook reserves the right to reject or cancel orders that exhibit suspicious purchasing behavior
- Storage areas are available at the venue. Please contact staff on site for rates
- Please be aware that staff and security personnel will be conducting baggage checks upon entry
- There are stairs and escalators. Please ask a staff member to use the priority elevator for those with disabilities, wheelchairs, and baby carriages
- Please note that the footing is darkened in some areas due to the staging. Please be especially careful on the stairs
- Crutches, canes, and other items necessary for walking may be used. Please watch your step
- Please refrain from carrying children on your shoulders or holding them while entering, viewing, or moving around the venue, as it is dangerous
- Entry may be restricted during busy times
- In case of sudden weather change or emergency, please follow the instructions of staff and security guards
- Entry may be denied in other cases where the staff/security personnel deem it to be dangerous
- Please be sure to confirm that your payment has been completed, otherwise you may not be allowed to enter
- Items that cannot be brought onto the rooftop: baggage such as handbags, backpacks, pouches, tripods, monopods, selfie sticks, earphones/headphones, hats, caps, knit hats, food and drink, items that may scatter or fall, strollers
- Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue
- Pets are not allowed inside the venue, with the exception of service animals with valid identification
- Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given
- Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
- Photography is allowed, but taking videos and photos for commercial purposes, as well as the live broadcasting of the show is strictly prohibited
- This activity is stroller and wheelchair-accessible
- The voucher is valid only on the specified date (and time if applicable)
- Present your mobile voucher and your passport
- To prevent ticket resales, you may be required to present your ID upon entry. Please ensure the name provided during booking matches your passport, as any mismatch may result in denied entry without a refund
- Please arrive at the 14th-floor entrance of Shibuya Scramble Square within 20 minutes of your ticket’s admission time, as entry may not be allowed after the designated time
- Watch this video to learn how to use your SHIBUYA SKY ticket
- 2-24-12, Shibuya 2-chome, Shibuya-ku, Tokyo (Directly connected to Shibuya Station)
- Please refer to the map for assistance
- By train: Directly connected to JR Shibuya Station, underground exit B6. Take the SHIBUYA SKY elevator to the 14th-floor entrance
- By metro: Directly connected to Shibuya Station of Tokyo Metro Ginza Line / Hanzomon Line
- Please check the official website for more details of access to Shibuya Sky
Reviews
Reviews summaryAI reviews are based on real customer reviews and trusted third-party data. To read actual customer reviews, please use the filters below.
Highlights

Discover all 3 zones of SHIBUYA SKY
Explore the 3 unique zones of SHIBUYA SKY: the indoor "SKY GALLERY," the open-air "SKY STAGE," and the scenic "SKY GATE" escalator experience

SHIBUYA SKY view from top
Take in 360-degree panoramic views of Tokyo from SHIBUYA SKY, located 229 meters above Shibuya

Chill, snap & explore in the sky
Capture stunning moments at "SKY EDGE," relax on the CLOUD HAMMOCK, and enjoy creative digital art displays—all in one extraordinary location
Guide
SHIBUYA SKY, located at the top of the Shibuya Scramble Square building, offers breathtaking 360° views of Tokyo. At 229 meters (754 feet) high, you can spot many famous sights from the rooftop, like the Shinjuku skyline, Tokyo Bay, Yoyogi Park, Tokyo Skytree, and even Mt. Fuji on a clear day. Whether you're a local or a tourist, visiting SHIBUYA SKY is an experience you won't want to miss
SHIBUYA SKY Zones
Soar above Tokyo and explore Sky Gate, Sky Gallery and Sky Stage; each offering a unique experience of art, light, and views. Step through the Sensing Hall, admire installations like Time River, Parallel Windows and Data Scape, snap photos at Sky Edge, unwind on the Cloud Hammocks, spot landmarks with the Geo Compass and catch the dazzling Crossing Light show at night!

Things to note
Klook is an authorized seller, you can enter with a mobile Klook voucher and your passport. Please note that resale is not allowed, random ID checks may occur upon entry. If the passport information does not match, you may be denied entry and no refund will be given
FAQs
How can I purchase Shibuya Sky tickets?
Shibuya Sky tickets can be purchased on Klook at a discount or you can buy them at the ticket counter within the Shibuya Scramble Square. Booking tickets online in advance is recommended to secure your preferred time slot, preferably at least two weeks ahead.
What timeslot should I book for Shibuya Sky?
Shibuya Sky offers multiple time slots throughout the day, with the sunset slots being particularly popular. Visiting Shibuya Sky about an hour before sunset to see Tokyo shift from day to night. Sunset times vary, ranging from around 16:30 in December to closer to 19:00 in June and July.
Is it possible to enter earlier than the scheduled time?
Please enter during the scheduled admission time of your purchased ticket. For example, if your entry time is 14:00, please arrive at the 14th-floor entrance between 14:00 and 14:20.
What are the opening hours of Shibuya Sky?
Shibuya Sky operates from 10:00 to 22:30, with the last entry allowed at 21:20. The observation deck is closed on New Year's Day and might be temporarily closed due to strong winds. For the latest updates, check the official website before you go.
Do I need a physical ticket to enter Shibuya Sky?
When you purchase Shibuya Sky tickets on Klook, you will receive a voucher with a QR code via email. You can simply present the PDF or mobile voucher at Shibuya Sky for direct entry.
What items are not allowed in the Shibuya Sky observation deck?
For everyone's safety, luggage, food, drinks, or animals are prohibited in the observation deck. Also, leave behind loose items like hats, earphones, tripods, and selfie sticks to avoid losing them. Rent a locker, available on the 46th floor, to store your belongings if needed.
Are there any dining or refreshment options available at Shibuya Sky?
Yes, Shibuya Sky offers dining and refreshment options where you can enjoy a meal or indulge in a beverage while admiring the panoramic views. Buy the ticket on Klook and enjoy a 10% discount on food and drinks at the Paradise Lounge when you show your voucher!
Can I change the date or time of my booking?
Generally, changes are not allowed once a booking is confirmed, but you can cancel the booking and rebook for the desired date or time, subject to availability and cancellation fees.
How can I cancel my booking and what is the refund policy?
Check the cancellation policy in the package details for refund information. To cancel, go to "My Booking" in the Klook App, select your booking, and tap the "Cancel" button.
What is the status of my refund?
Refunds usually take 3-14 business days to process, depending on your payment method and bank. You will receive an email notification once the refund has been processed. If you have not received your refund within the timeframe, please contact our customer support for further assistance.
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Shibuya Scramble Crossing

Guidebook
SHIBUYA SKY, located at the top of the Shibuya Scramble Square building, offers breathtaking 360° views of Tokyo. At 229 meters (754 feet) high, you can spot many famous sights from the rooftop, like the Shinjuku skyline, Tokyo Bay, Yoyogi Park, Tokyo Skytree, and even Mt. Fuji on a clear day. Whether you're a local or a tourist, visiting SHIBUYA SKY is an experience you won't want to miss
Soar above Tokyo and explore Sky Gate, Sky Gallery and Sky Stage; each offering a unique experience of art, light, and views. Step through the Sensing Hall, admire installations like Time River, Parallel Windows and Data Scape, snap photos at Sky Edge, unwind on the Cloud Hammocks, spot landmarks with the Geo Compass and catch the dazzling Crossing Light show at night!

Things to note
Klook is an authorized seller, you can enter with a mobile Klook voucher and your passport. Please note that resale is not allowed, random ID checks may occur upon entry. If the passport information does not match, you may be denied entry and no refund will be given
Highlights
Discover all 3 zones of SHIBUYA SKY
Explore the 3 unique zones of SHIBUYA SKY: the indoor "SKY GALLERY," the open-air "SKY STAGE," and the scenic "SKY GATE" escalator experience

SHIBUYA SKY view from top
Take in 360-degree panoramic views of Tokyo from SHIBUYA SKY, located 229 meters above Shibuya

Chill, snap & explore in the sky
Capture stunning moments at "SKY EDGE," relax on the CLOUD HAMMOCK, and enjoy creative digital art displays—all in one extraordinary location
