Hakone Full-Day Group Tour: Ropeway, Shrine & Oshino Hakkai

Additional information

Other Reminders

• 1: [About License Plate and Tour Guide Information] We will inform you of the meeting time, tour guide, and license plate information for the next day's itinerary via email before 21:00 Japan time on the day before your departure. If you do not receive the email, please check your spam folder first. If it's not there, please contact us promptly! If you receive multiple emails, the latest one received will prevail. 2: [About Luggage Privileges] Each person can carry one piece of luggage free of charge. Any excess luggage can be paid on-site to the driver/guide at 2000 JPY per piece. Please be sure to make a note when placing your order. If not informed in advance, the driver/guide has the right to refuse your boarding, and the tour fee will not be refunded. 3: [About Driver/Guide Service] Driver-guide service: 4-13 people for a small group; Driver + Guide service: 14-45 people for a bus tour. The actual arrangement will be adjusted according to the number of participants on the day. The driver-guide primarily focuses on driving, with explanations as a secondary role. 4: [About Force Majeure] Due to traffic conditions, weather, holidays, and crowd impact on the day, the arrival time for each itinerary may change. In case of the aforementioned or other force majeure factors, the tour guide has the right to adjust and shorten the itinerary on-site. We ask for your understanding, and this cannot be used as a reason to request a refund. 5: [About Late Arrival and Refund] As the one-day tour is a shared car service, if you are late for the meeting point or attraction, we will not wait, and no refund will be given. Please be aware. 6: [About Vehicle Models] Reference models: 5-8 seater car: Toyota Alphard; 9-14 seater car: Toyota HAICE or equivalent; 18-22 seater car: small bus; 22+ seater car: large bus. The above vehicles are for reference only, and the actual arrangement will be adjusted according to the number of participants on the day. 7: [About End Time] Due to the long travel time of the itinerary, the return arrival time may be affected by traffic or weather. It is recommended that you avoid arranging other activities on the day the itinerary ends. The supplier will not be liable for any losses incurred due to delays.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Free for children aged 0-2 as long as they will not occupy separate seats
• Children aged 0-17 must be accompanied by a paying adult
• Children aged 3+ will be charged the same rate as adults