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Tensui Saryo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: Tensui Saryo
Address: 1320-276 Gora, Hakone, JP
Price range: From USD 328.61
Rating: 4.4

1320-276 Gora See map

US$ 328.61per night

This is the cheapest price in 30 days, based on the rates on 20 Oct

Top reasons for booking

Great view

Most user reviews comment positively on the view from their room

Nature retreat

Nestled in the mountainous region of Hakone, this retreat offers direct access to scenic trails and expansive valley views from the property grounds.

Popular facilities

Bar

Coffee shop

Free WiFi

Spa

Luggage storage

Free parking

4.4/5Great 235 reviews

Reviews summary

Conveniently located near Gora station, offering welcoming services, complimentary amenities, and private onsen rooms. Features clean, spacious accommodations with mountain views and delicious cuisine.

Exploring the area

Hakone Gora Station, 200m, About 2 mins from hotel by foot

Hakone Museum of Photography, 300m, About 5 mins from hotel by foot

Hakonegora Koen Nettai Botanical Gardens, 400m, About 6 mins from hotel by foot

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking

1 double bed or bigger

22.0 m²

[Main Building] Japanese-Style Room, Non Smoking

Multiple beds

40.0m² m²

[main building] japanese western style room partially open air bath

Multiple beds

70.0 m²

[MAIN BUILDING]JAPANESE-STYLE ROOM,PRIVATE BATHROOM WITH MOUNTAIN VIEW,,NON SMOKING

2 beds

60.0 m²

No pictures available yet

[Annex] Type-B/Japanese-Style Room with Open-Air Bath, Non Smoking Adult Fee:3+yr

Multiple beds

43.0 m²

Mountain view

No pictures available yet

Room Selected at Check-In (Adult Fee: 3+yr)

2 beds

22.0 m²

[main building] twin room stone bathtub

2 beds

48.0 m²

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

2 beds

48.0 m²

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Multiple beds

40.0 m²

Mountain view

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

Multiple beds

40.0 m²

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

1 double bed or bigger

22.0 m²

No pictures available yet

[Annex] Type-A/Deluxe Twin Room with Open-Air Bath and Foot Bath, Non Smoking Adult Fee:3+yr

2 beds

34.0 m²

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

1 double bed or bigger

40.0 m²

Mountain view

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

2 beds

60.0 m²

Mountain view

No pictures available yet

Room Selected at Check-In

2 beds

22.0 m²

No pictures available yet

[Annex] Type-S/Japanese-Style Room with Open-Air Bath, Non Smoking

Multiple beds

50.0 m²

Mountain view

No pictures available yet

[Annex] Type-S/Japanese-Style Room with Open-Air Bath, Non Smoking Adult Fee:3+yr

Multiple beds

50.0 m²

Mountain view

No pictures available yet

[Annex] Type-B/Japanese-Style Room with Open-Air Bath, Non Smoking

Multiple beds

43.0 m²

Mountain view

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

Multiple beds

70.0 m²

Mountain view

No pictures available yet

[Annex] Type-A/Deluxe Twin Room with Open-Air Bath and Foot Bath, Non Smoking

2 beds

34.0 m²

[main building] double room,with roten buro non smoking

1 double bed or bigger

40.0 m²

[main building] japanese style superior roten buro

Multiple beds

40.0 m²

[Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

Multiple beds

70.0 m²

Mountain view

[Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

2 beds

Mountain view

[Annex] B JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

Multiple beds

[Main Building]Japan-Style (Private Bathroom, Mountain View), Premium Kaiseki Included, Non Smoking

2 beds

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Reviews

Read all reviews

4.4/5.0

Great

235 reviews

Location

0.0

Services offered

4.6

Cleanliness

4.4

Atmosphere & facilities

4.5

Reviews summary

From real reviews, powered by AI

Overall impression

Location

Steps from Gora station and Hakone cable car. Convenient for exploring Hakone and Owakudani. Close to Coffee Camp. Easy access to travel options and major tourist sites.

Services offered

Friendly, efficient, and multilingual staff. Welcome drinks, snacks, and footbath bar. Helpful recommendations and baggage handling. Vegetarian breakfast available. Attentive and hospitable service.

Cleanliness

Rooms consistently clean and well-maintained. Clean onsen frequently praised. High standards of cleanliness maintained. Spotless and comfortable environment. Interior new and nice.

Atmosphere & facilities

Beautiful hotel with traditional Japanese aesthetic and comfort. Relaxing atmosphere. Excellent onsen, footbaths, and yukatas provided. Private open-air baths available. Rock baths and foot spa bar.

luisaylen

Reviewed: 18 Jul 2026

4.0/5.0

Great

Stayed with partner

This was a great experience, but i was expecting the hotel to be a little bit newer.

Mokhtar

Reviewed: 12 Jul 2026

1.0/5.0

Below average

Stayed with family · For friends and family

The onsen was not very clean, and the food options were extremely limited and did not accommodate different dietary preferences.

Frances

Reviewed: 22 Jun 2026

5.0/5.0

Fantastic

Solo stay

Amazing! 10/10 recommend!

Alice

Reviewed: 13 Jun 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Rooms were clean. Private Onsen was small but nice! Beds were stiff and so were pillows. All the amenities were nice. Loved the bar foot soak!

jay

Reviewed: 9 Jun 2026

5.0/5.0

Fantastic

Stayed with family

Easy check in. Room was spacious and clean. Loved the private balcony onsen bath, worth every penny. Restaurants and stores all within walking distance. We didn't even have to rent a car.

loic

Reviewed: 6 Jun 2026

4.0/5.0

Great

Vincent Kevin

Reviewed: 6 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Very helpful and friendly staff

Ashley

Reviewed: 5 Jun 2026

4.0/5.0

Great

Solo stay

The only reason I couldn’t give 5 stars is because my floors weren’t clean when I checked in. Staff, location, everything else was amazing.

Alastair

Reviewed: 20 May 2026

5.0/5.0

Fantastic

Solo stay

Very handy for the train station and ropeway. Quiet area at night but it has a good bar and facilities. With a restaurant / coffee opposite.

Clare

Reviewed: 19 May 2026

5.0/5.0

Fantastic

Stayed with partner

Convenient location for the Hakone loop. We had a great stay and enjoyed the experience!

Overview

Tensui Saryo

Renovation:2018-01-01

Rooms:34

Floors:4

Star rating:

With a stay at Tensui Saryo in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Open Air Museum. This hotel is 4.9 mi (7.9 km) from Lake Ashi and 11.4 mi (18.4 km) from Gotemba Premium Outlets.

Highlights

Detached guest rooms with open-air hot springs baths are available.

Description

See all

Exploring the area

Transport

Hakone Gora Station

Train stations

200m

Attractions

Hakone Museum of Photography

300m

Hakonegora Koen Nettai Botanical Gardens

400m

Hakone Gora Park

500m

Gōra Kadan

600m

Hakone Museum of Art

700m

Hakone Meissen Antique Museum

700m

Laforet Club Hakone Gora Yunosumika

800m

The Hakone Open-Air Museum

900m

See map

Facilities & services

Popular facilities

Bar

Coffee shop

Free WiFi

Spa

Luggage storage

Free parking

General

Parking

Designated smoking area

Vending machine

Safety & security

Safety deposit box

Reception services

Front desk (limited service hours)

Multilingual staff

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 18:00

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 0 or above

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 2 will be charged as adults at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

Other fees

Early check-in fee: JPY 3300 (subject to availability)

Late check-out fee: JPY 3300 (subject to availability)

Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

See all policies

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Tensui Saryo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Select your room

Reviews