City Pension Zem

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Quiet and very clean

Great size and conveniences for a family. So convenient to have the kitchen and washer/dryer in the room. So much space for a family with three teenagers. Good location close to trains.

The room was incredibly spacious for our family. The staff were kind, helpful, and responsive. Having the washer/dryer for our family and staying in Japan for 12 days was very helpful. It is central to several train stations, as low as 5-10 minutes. Several stores and Grocery store across the street we visited frequently was convenient.

Amazing japanese style apartment close to the underground and local shops as it is quite central to the main attractions, and very quiet area to be in the city. The apartment was clean and in perfect conditions, we were amazed by how spacious it was and as a family with a crawling baby it was perfect because of the wooden floor and tatami. There were extra blankets and pillows too, and they stocked for us also lots of towels. Staff has been helpful since our arrival, they showed us around and also provided us with a map of the closest market as with the kitchen being available we had the time to cook/heat us some local food. Staff was very friendly and they also helped us with the forward luggage service and booked us a taxi on the check out day when we asked them. We choose to opt out of the cleaning service during our stay but the apartment has all amenities to do it yourself such us the hoover, dish soap and sponge and washing machine.

Incredible place, has a lot of space and is very comfortable. Very close to the city terminal to take the Bus to each airport. Good dining options and train/subway station nearby.

Amazing Stay! You will have everything you need at City Pension Zem. Specious rooms, a friendly and quiet environment, yummy places to eat nearby. The staff are very friendly and understanding, helping with anything you need. Not to mention super clean and the feeling of being immersed in the Japanese culture! 10/10 will be back! Thank you all at City Pension Zem 🎉

Staff was super accommodating and helpful. Apt is very spacious, Washer/Dryer in room. 10-15 min walk to nearest big train station.

Friendly staff and good location

Very clean!

Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.