Kobe

nice food and good service. Chef James cooks in front of us. He is very nice and kind. Food is tastey as you can see from the pictures.

We had such a wonderful experience, thanks to Kanako-san. She was incredibly helpful, warm, and welcoming from the very beginning. She is very approachable and made everyone feel comfortable throughout the tour. Kanako-san was also very detailed when sharing her knowledge about sake. We learned so much about the brewing process, flavors, and traditions, which made the experience even more meaningful. We visited three sake breweries, and each one offered something unique. The sake was smooth and delicious — truly enjoyable. She also recommended some great restaurants around Kobe, which we really appreciated. Overall, it was a fantastic experience, and we’re so glad we had Kanako-san as our guide. Highly recommended!

We had an AMAZING TIME!!! Our tour guide was PHENOMENAL and so sweet. Forgive me, I cant remember her name. She was full of knowledge, and spoke perfect English! She went out of her way to make sure we understood everything. We went to 4 breweries tried some great flavors and had an opportunity to meet the legendary brew master with over 70+ years experience and is 88 years old, still working!! I highly recommend!!

Hotel location: excellent Service: excellent Cleanliness: very clean Breakfast: very delicious Easy to find: right at Kobe Port

The air conditioning unit was very noisy, and the room's cleanliness needs improvement. In the triple room, we found a used yukata and a forgotten slipper from a previous guest in the sofa bed's crevices and under the bed. Everything else was great; the hotel's location is excellent, and the staff are all very friendly. We would consider staying again if we have the chance.

I stayed at this hotel for a 5-night, 6-day trip to Kobe. I first used it in January and booked it again because the location is excellent. It's less than a 5-minute walk from Sannomiya Station, which was perfect for day trips using the Kansai Wide Area Pass. It rained heavily during my stay, but the hotel's direct access to the AEON Mall basement and the underground shopping street leading to Kobe's city center made it very convenient. There's a 7-Eleven convenience store right next to the hotel, along with many great restaurants, which I utilized throughout my trip. Of course, they also stored my luggage before and after check-in, which allowed me to enjoy my trip even more. I'm a light sleeper, so I requested a quiet room before checking in, and they were very accommodating, providing a room that allowed me to sleep well for all 5 nights and 6 days. My only regret is that I added breakfast for all 5 nights and 6 days. The menu was almost identical to my previous visit, with similar dishes every day, making me regret adding breakfast. I usually love having breakfast at hotels and always add it, so this was the most disappointing aspect. I've stayed at other Sotetsu chain hotels in Osaka and Kyoto, and this was quite a letdown in terms of breakfast. If they improve the food quality, I think it could be the best hotel. Everything else was great, except for the breakfast! Next time I visit Kobe, I plan to stay here again, but without adding breakfast!

The location is excellent. In addition to providing us with two double beds, they also helped add a single bed, which was more than enough for our family. The best part is the hot spring on the hotel's rooftop, and the free all-you-can-eat ramen for supper starting at 9:30 PM (it's delicious!). After soaking in the hot spring, complimentary popsicles and Yakult are provided. I highly recommend it!

The location is excellent. Although the room is small, it's very stylish. This is my first time encountering a sink outside the bathroom, which is very convenient for getting ready. The breakfast area on the 39th floor has a great view. While the selection isn't vast, everything is exquisite, and they even offer beef.

The room was quite large. The hotel is not far from Sannomiya Station, and it's also quite quiet. It's about a 3-minute walk to the station, and there are many restaurants nearby. There's also a Sun Drug drugstore and a Hankyu Oasis supermarket next door. The price is also quite reasonable, high value for money.