What's included
Live tour guide: English, Chinese
Transport: Bus
Meals: Lunch
Admission: Group carpool tours include admission tickets; for private chartered tours, please arrange your own tickets., The probability of seeing monkeys soaking in hot springs depends on the weather conditions of the day. The large group carpool tour includes tickets, while tickets for private chartered tours are at your own expense., There's a unique Monkey Coffee shop at the exit where you can grab a coffee, rest your feet, and recharge (at your own expense).
Insurance
The private chartered car package does not include tickets or meals, please be aware.
Before you book
Additional information
Other Reminders
- ⚠️ Travel Advisory | During Japan's public holiday travel season, traffic congestion, large crowds, attractions closing early, or itinerary adjustments may occur. Please do not book dinner, flights, or Shinkansen for the same day, and it is recommended to carry a power bank (portable charger). Thank you for your understanding and cooperation!
- December 12, 2026, December 13, 2026, January 2, 2027, January 3, 2027, January 10, 2027, March 7, 2027, April 19, 2027. The above dates are confirmed marathon dates. We will adjust the order of attractions according to the actual situation. If there are unconfirmed marathon times, we will also try our best to make appropriate adjustments based on the situation of the day. Please be aware. Thank you for your understanding.
- Snow Monkey Viewing Notice: Jigokudani Yaen-koen is a natural habitat for wild Japanese macaques. The appearance of the monkeys and whether they will bathe in the hot springs cannot be guaranteed; please refer to the actual conditions.
- Walking and physical requirements: Visiting the Jigokudani Yaen-koen requires a walk of about 30 minutes from the parking lot or entrance (depending on weather and road conditions). The route includes mountain forest trails, so please assess your own physical condition and that of the children accompanying you.
- Winter Anti-Slip Reminder: Winter trails may be snowy or icy. It is recommended to wear anti-slip hiking boots or snow boots, and to prepare warm clothing, gloves, and a hat.
- Wildlife Safety: Do not touch, chase, or feed wild monkeys. Do not stare into the monkeys' eyes, do not carry or display food in front of them, and comply with the park's management regulations.
- Lunch Arrangement: This tour includes a local specialty lunch in Nagano. The specific meal contents and service methods are subject to actual arrangements on the day. If you have special dietary requirements or food allergies, please inform us in advance.
- Zenko-ji Temple visit: The temple is a religious and cultural site. Please keep quiet and respect local etiquette and related worship regulations. Some halls or special worship programs may require an additional fee.
- Weather and Traffic Impact: The weather in the mountainous areas of Nagano is subject to change. In winter, snowfall, icy roads, or traffic controls may cause adjustments to travel schedules, so please allow ample time.
- Notice for carpooling tours: Carpooling tours require sharing a vehicle with other tourists. Please adhere to the agreed-upon meeting time. Late arrivals or failure to arrive at the meeting place on time may result in the group not being able to wait or arrange a refund.
- Itinerary Adjustment Notice: In the event of force majeure factors such as severe weather, road closures, or temporary scenic spot closures, the operator reserves the right to adjust the itinerary or change the tour arrangements under the premise of ensuring safety.
Accessibility
- Child seats are not available
- This activity is not wheelchair-accessible
Vehicle & luggage info
- The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
- Luggage storage and delivery services are not provided
Terms & Conditions
Confirmation
- You'll get confirmation 48 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.
Cancellation policy
- You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
- In case of unforeseen events or extreme weather, the operator reserves the right to cancel the booking. If this happens, you have the option to reschedule or request a full refund
- Full refunds will only be issued for unsuccessful or rejected bookings
- Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
- To find out more about the cancellation policy, contact Klook customer support
How to use
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Age & eligibility
Eligibility
- It takes 20-30 minutes to walk one way from the parking lot to Jigokudani Monkey Park. It is not suitable for seniors over 65, pregnant women, or children under 12 to join the tour. Please be aware!
























