Baby Shark's Great Ocean Adventure | National Taiwan Science Education Center

[Ticketing Regulations]

• Those holding electronic tickets or electronic serial number vouchers must exchange them for physical tickets at the on-site ticket office; electronic tickets and electronic serial numbers that have already been redeemed will not be accepted for refunds.
• Each ticket is valid for use on the day of issue only. Re-entry is permitted on the same day with a hand stamp from the exit.
• Please keep your tickets safe. Lost, damaged, or expired tickets will not be reissued or replaced.
• Tickets are valid for the duration of this exhibition (until 2026/06/21). Expired tickets will be considered void. For refund requests, please complete the process through the original ticketing channel before the exhibition closes on 2026/06/21. Requests made after this date will not be accepted. Please refer to the refund policy of your original ticketing channel for refund procedures.
• Refunds for tickets purchased on-site are only accepted at the on-site ticket booth. A complete, unused ticket, invoice, credit card slip, etc., must be presented for processing.
• Should there be any changes to the exhibition operating hours or regulations, please refer to on-site announcements or the official fan page. The organizer reserves the right to interpret the event in case of any unmentioned matters.

[Important Notes]

• The organizer does not provide luggage storage services. Strollers and large luggage must be placed outside the exhibition area as instructed by staff. The organizer is not responsible for personal property loss. Please take good care of your personal belongings and valuables.
• There are no restrooms or trash cans inside the exhibition hall. Please use the restrooms outside the exhibition area before entering.
• Eating (except water), chasing, playing, smoking, chewing gum, and betel nuts are prohibited inside the exhibition hall. Please do not bring food, drinks, pets (except guide dogs), long-handled umbrellas, any contraband, or other items deemed dangerous by staff into the venue.
• Please comply with all play regulations within the exhibition hall. Any damage caused will require compensation at the original price.
• Please follow the visiting regulations and staff instructions. If instructions are not followed and no improvement is made after warning, resulting in injury, damage, loss, or other disputes, the organizer will not be held responsible. The organizer also reserves the right to request the individual to leave, and ticket fees will not be refunded or compensated.
• Staff members are stationed throughout the exhibition hall to maintain order. If you find any suspicious persons or objects, pick up lost items, or feel unwell, please immediately notify nearby staff for assistance.
• Should there be any changes to the exhibition operating hours or regulations, please refer to on-site announcements or the official fan page. The organizer reserves the right to interpret the event in case of any unmentioned matters.

[Admission Regulations and Notes]

• To maintain hygiene and safety within the exhibition area, non-slip socks must be worn for some amusement facilities (inflatables, ball pits). Entry without socks is not permitted, and socks are available for purchase in the merchandise area. Shoes, bare feet, sharp objects, glass containers, or other items that may cause danger or interfere with other participants (umbrellas, sharp objects, high heels, spiked shoes, etc.) are prohibited.
• Outside food and beverages are prohibited.
• To maintain safety and environmental hygiene within the exhibition, eating is prohibited (excluding drinking water). For infant care needs (such as feeding, changing diapers or clothes), please consult on-site staff for assistance.
• Luggage, large backpacks, strollers, and camping carts are prohibited. Please store them in the temporary storage area before entering.
• Please keep valuables with you. The exhibition provides stroller parking and large luggage/cart storage areas. These areas are for placement only. Please take good care of your personal belongings. The company is not responsible for custody or compensation in case of loss, damage, or theft.
• Based on play quality and safety considerations, this exhibition reserves the right to control the number of visitors, adjust activity content, and revise related regulations. For any unmentioned matters, the latest on-site announcements shall prevail.

[Identity and Age Restrictions]

To ensure play safety and facility quality, participants must meet the following age, height, and weight restrictions simultaneously to enter and play. Those who meet only one of the conditions will not be allowed to enter, and no on-site refunds will be provided.

The actual admission qualification will be based on on-site staff measurements and judgment. Please confirm whether you meet the relevant regulations before purchasing tickets.

Amusement facility user restrictions:

Baby Shark Ocean Inflatable

• Age Limit: 3 years old (inclusive) to 12 years old (inclusive)
• Weight Limit: Children 60 kg (inclusive) or less, Adults 90 kg (inclusive) or less
• Height Limit: 160 cm (inclusive) or less.
• For safety reasons, one adult may accompany a child. Socks must be worn for entry. Each session allows 5 parent-child groups to play, with 10-minute rotations per session. To maintain play quality, admission control measures are in place. After call number 240 on the day, all entries are waitlisted. Please cooperate with on-site staff arrangements and wait patiently.

Ocean Waste Crisis Ball Pit Area

• Age Limit: 0 years old (inclusive) to 12 years old (inclusive)
• Adults are not allowed in the ball pit area. Please accompany and supervise children from outside the ball pit and do not climb or lean on the fence.
• Each session allows 20 people to play, with 10-minute rotations per session.

RooRoo Car Maze

RooRoo Car

• Age Limit: 0 years old (inclusive) to 12 years old (inclusive)
• Weight Limit: Game limit 40 kg (inclusive) or less

Electric Car

• Age Limit: 0 years old (inclusive) to 8 years old (inclusive)
• Weight Limit: Game limit 25 kg (inclusive) or less
• If there is a large crowd, please rotate after each round of play and re-queue to play again.
• Children aged 1 year and 1 month or older, up to 12 years old (inclusive), purchase children's tickets. Adults aged 18 years old (inclusive) or older purchase parent tickets. Accompanying parents must be adults aged 18 years old (inclusive) or older. Children aged 12 years old (inclusive) or younger must be accompanied by a ticket-holding parent.
• For safety reasons, accompanying adults cannot be replaced. An additional adult will be charged the on-site ticket price of NT$199.
• To purchase concession tickets, relevant proof must be provided, and these are only available for purchase at the exhibition site. Persons with disabilities must present a disability certificate, pregnant women must present a maternal health handbook, and infants aged 0-1 year and elderly persons must present physical identification when necessary. Please proactively present physical identification before purchasing tickets and entering.

Parent Accompanying Obligation

• Unaccompanied minors must be accompanied by an adult parent or guardian throughout the play period to ensure their own and others' safety.
• According to Article 51 of Chapter 4 of the "Children and Youth Welfare Act," parents, guardians, or other persons actually caring for children and youth shall not leave children under six years of age or children and youth requiring special care alone or under the care of inappropriate persons. This exhibition does not provide childcare services. Parents must fully bear the responsibility of accompanying and caring for children.

Age and Physical Condition Restrictions

• Please adhere to the age, height, or weight restrictions announced on-site, and follow staff instructions and equipment usage guidelines.
• For activity safety considerations, pregnant individuals, those who have consumed alcohol, those with cardiovascular diseases, high blood pressure, neck or back-related conditions, mobility impairments, discomfort, or participants aged 65 or older are advised to carefully assess their physical condition before entering and consider whether they are suitable for this activity.
• Individuals with fever (forehead temperature exceeding 37.5 degrees Celsius), enterovirus, other infectious diseases, or special medical conditions will not be allowed to enter to protect the rights of other children.

Safe Play Principles

• To ensure play safety and a good experience, all participants must comply with the various usage regulations of the exhibition area and the guidance of on-site staff, and cooperate with the flow and order management within the exhibition. This exhibition has, in accordance with relevant regulations, insured public liability insurance of NT$6 million with Greenray Innovation Co., Ltd. The scope of coverage is subject to the insurance contract.

Play Behavior Regulations

• Running, pushing, bumping, rolling, climbing facilities, roughhousing, fighting, snatching toys, or other dangerous behaviors that may cause injury to oneself or others are prohibited within the exhibition area.
• If, after being warned by on-site staff, no improvement is made, staff may ask the individual to leave to ensure safety, and no refund will be provided.
• The exhibition area will not be legally responsible for accidents caused by visitors not complying with internal regulations or due to improper personal behavior. Participants are requested to read and comply with the usage regulations and play order of each area within the exhibition before entering, and to cooperate with on-site staff guidance.

Flow and Queuing Order

• If queuing is required, please wait in an orderly manner. Do not cut in line, queue on behalf of others, or affect the on-site flow, and jointly maintain order and passage safety within the exhibition. On-site Management and Admission Control To maintain play quality and safety within the exhibition, if the number of visitors reaches 200 or more, admission control measures will be implemented. Please cooperate with on-site staff arrangements and wait patiently.

Equipment Use and Care

• All equipment and play items within the venue are for use only within the exhibition. Please use them properly and share them with others. Parents are advised to accompany and guide children to return items after use. If any equipment damage is found, please notify on-site staff immediately. Do not take items out of the venue without permission. If damage is caused by improper use, compensation will be required at the original price in accordance with the law.