Sapporo Susukino INFINITY CITY: Snowboard Equipment and Apparel Rental (Hotel Delivery Service)
- Full adoption of Arc'teryx skiwear | Combining outdoor functionality with sleek style, you can travel to Hokkaido for skiing light without bringing your own full set of skiwear.
- 2026 Ski Season Equipment Upgrade | Newly introduced snowboard brands such as MOSS, Ogasaka (Little Red Dot), and BURTON, along with the BURTON Step On quick-entry system option, catering to different riding preferences and equipment needs.
- Snowboard, Ski, and Skiwear Rental | Offering options to rent snowboards, ski boots, and skiwear, allowing you to choose the plan that suits you best based on your skiing itinerary and required items.
- Susukino, Sapporo City Center, One-Stop Preparation | Complete equipment pickup, skiwear trying on, and changing at the INFINITY CITY store, making it convenient to transition into your Sapporo accommodation and skiing schedule.
- Hotel Delivery Service Available | Reduces the burden of carrying equipment back and forth to the store, making ski preparation easier. Please refer to the plan description for delivery ranges and arrangements.
- Japanese Ski Insurance Available for Purchase In-Store | You can purchase Japanese ski insurance provided by major Japanese insurance companies at the store to add security to your snow journey. Coverage and underwriting terms are subject to the policy terms.
- Chinese, English, and Japanese Services | From size selection to the rental process, staff assist with communication and confirmation, making equipment rental overseas much easier.
※ Rental items, brands, styles, sizes, and the Step On system are subject to the selected plan and actual availability.-
What to expect
(1) Key Selling Points
Immediate Access in City Center: Easily accessible by subway, start your adventure the same day you arrive.
High-End Gear Lineup: Full selection of Arc'teryx outerwear + designated MOSS/Armada/Gentemstick models.
Multilingual Support: Chinese/Japanese/English.
Full Traceability Maintenance Process: Drying | Sterilization | Deodorization | Waxing (with recorded history).
(2) Gear Lineup
Arc'teryx Top-Tier Outerwear: Beta/Rush/Sabre SV, etc., providing all-weather waterproof and breathable protection (jacket selection based on availability).
High-End Boards: Designated MOSS/Armada/Gentemstick models available.
Size Range
Snowboards: 142–167 cm
Apparel: S–XL (subject to actual stock).
(3) Service & Guarantee
In Cooperation with Shugakuso: Meeting the standards of a large-scale Japanese outdoor specialty store, providing high-quality equipment and maintenance procedures.
Free Board Switching: Switch boards on the same day based on snow conditions and feel (subject to availability).
Door-to-Door Delivery & Pickup (Add-on): Delivery and fitting service to your door in the city/hotel.
(4) In-Store Experience Process (Recommended)
In-store registration, fitting, and adjustment.
Equipment pickup and usage instructions.
Apply for board switching according to snow conditions (subject to stock).
Return and maintenance registration.
(5) Store Information
Store Name: INFINITY CITY (Sapporo)
Address: THE SUSUKINO SQUARE WEST 1F, 5 Chome-3-6 Minami 6 Jonishi, Chuo Ward, Sapporo, Hokkaido 064-0806, Japan
Access: Approximately 7 minutes' walk from "Susukino Station" on the Namboku Subway Line
Business Hours: 9:00–20:00
Supported Languages: Chinese/Japanese/English














































Good to know
Reviews
Had a great experience with Infinity City! Customer service was exceptional and the manager spoke english. Convenient location near Susukino, we had no issues finding it on Google maps. We rented the higher end snowboards and we were pleasantly surprised. Saved time and money by not having to go through the rental process on the hill. Highly recommended! Thanks again Infinity City!
We rented snow gear and a snowboard this time, and the experience was excellent. The staff was very attentive, carefully checking sizes and equipment details. The best part was being able to communicate in Chinese, which made the rental process easy and quick, so there was no need to worry about misunderstanding technical terms. The equipment was also in great condition. Highly recommended!
The location is great, and the service attitude is excellent. They wax snowboards on the spot for a reasonable price, and you can also upgrade to Step On bindings and premium snowboards for an additional fee. All the clothing is Arc'teryx.
The store manager provides excellent service, is very polite and helpful, and speaks Chinese. The prices are much cheaper than at the ski resort, making it a good choice for people who want to rent ski equipment in Sapporo.
Snowshoe sizes are only available in whole numbers, with no half-size flexibility for adjustment. However, you can change into fresh clothes after each day of skiing, so you don't have to ski in smelly clothes every day, which is great.
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