Hsinchu

Honestly, the price of this place, combined with the convenience and value for money offered through the Klook platform, is great! [Pre-booking: 1/5] The system management and customer service communication experience were extremely poor. After making the bank transfer, I replied with the last five digits of my account as required, but still received a system message stating, "Your reservation will be canceled if payment is not received." When I proactively reached out, the customer service representative not only failed to actively investigate but also shirked responsibility, even fabricating illogical technical excuses like "you didn't receive subsequent messages because a previous message was canceled." Even if I didn't receive it, couldn't they have called me? I even called the main store myself, and they said they would confirm and get back to me, but they never did. Instead, they kept sending payment reminder messages. In the end, they didn't even apologize. Their handling of the situation was infuriating and disrespectful. If I hadn't already paid the deposit, I would have definitely asked for a refund and not gone! [On-site Experience: 4/5] The overall experience was smooth. Although the instructors were a bit aloof, it was generally okay. However, if a movement wasn't done correctly, they only gave verbal reminders and didn't offer immediate assistance, so I wasn't sure who they were talking to. In fact, another group of customers helped me. The crafting process was fun and simple, and there were even snacks provided afterward. The indoor area had a lot of dust, which allergy sufferers should be aware of. [After-sales Service: 5/5] Later, I discovered that due to the ring's design, the finished ring size would be a bit large. It could be resized for free within 7 days, and the on-site staff were professional and friendly.

Great experience, it's best for exploring new things. The instructor is well accommodated. The ambience is relaxing, no rush and pressure.

We traveled on the day Super Typhoon Bavi was affecting Taiwan, so we were very grateful that our Taiwan High Speed Rail trip still operated safely and wasn't canceled. It gave us peace of mind and allowed us to continue our travel plans without major disruptions. Booking through Klook was seamless, and redeeming our tickets was quick and easy. The train was clean, comfortable, spacious, and departed on time despite the weather. The stations were well organized with clear signs, making it easy for first-time visitors like us to navigate. Traveling from Taipei to Kaohsiung was smooth, fast, and stress-free. We're truly thankful to the THSR team for their professionalism and commitment to passenger safety. Highly recommended for anyone visiting Taiwan!

Traveling from Hsinchu to Taoyuan Airport is very convenient. The ride is comfortable and smooth, and the schedule is well-suited for travelers catching a flight. Compared to driving yourself, you don't have to worry about parking or transportation connections, and handling luggage is quite easy. Overall, this is a practical and time-saving transportation option, highly recommended for both leisure and business travel. Whenever I need to travel to and from Taoyuan Airport in the future, I will definitely consider booking again. Highly recommended for travelers departing from Hsinchu! Pass applicable scope:

it was so easy and super convenient! i love how we smoothly went to taipei, taichung and tainan from kaohsiung for 3 days!

Customer service informed me that the driver would contact me by 9:30 PM the night before to confirm the details, but I never received the call. However, the driver called ahead of time that morning, the tour departed on time, and the driver was very polite and professional.

Many thanks to Paul Feng for leading us on a fulfilling and enjoyable day trip through Hsinchu! The CR-V was in excellent condition and comfortable to ride in. The itinerary was perfectly on schedule, and Paul thoughtfully explained the unique features of each attraction along the way. When it started to rain, Paul quickly adapted, always putting the passengers first, ensuring everyone could complete the trip safely and smoothly. His service was professional and meticulous, making for a very pleasant travel experience that I highly recommend! Vehicle Model: CRV Vehicle Condition: Excellent

An interesting day trip for anyone curious about Taiwan's technology industry and local culture. The TSMC Museum is relatively small and focuses mainly on the company's history, semiconductor innovation, and digital exhibits, rather than actual chip manufacturing or factory tours. So don't expect to see a working production line! The visit offers a general introduction rather than an in-depth technical experience. The Hakka tea culture stop adds a nice cultural contrast to the day. Worth considering if you're interested in learning about Taiwan beyond the usual sightseeing spots.

This is a great place for relaxation and for athletes to quickly shed water weight. We went at 10 PM, and it was very quiet and the environment was comfortable. The staff was also excellent. Since it was late and the department store was already closed, they even walked us out when we were lost. They were very thoughtful and attentive.