Smart Hotel Thamrin Jakarta

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very convenient transportation wise. Trains services, mrt, buses all very easy to get , super cheap shopping for batik and ladies clothings at famous Thamrin City Mall . Also nearby Grand Indonesia and Plaza Indonesia mall ,Sarinah mall. Thank you very much to the lady manager mdm Aryati for her services and directions during our 6 nights stay .The staff were all very polite and couteous and helpful to try their best to accomodate our requests and inquiries especially madam Aryati. Will be an ideal place if not for the lack of availibility of room safety box and no safety latch in room

great proximity to city and food

I used to stay here in 2018 if our company was doing a project in Jakarta. Never complaint because it is cheap and strategically located and also near BNI CITY STATION so we can catch airport train. But unfortunately, the road to go to hotel is a bit confusing, many the traffic engineering makes the way to go to hotel further away.

Nothing please the room so small nd the bed spreed so dirtt even when they change to new one 8s faded

Lift is not good you have to que Loby is not nice and small Look messy

Rooms smelled n water leak, they switched me twice no difference

I spent 20 minutes in the room while booking another hotel nearby.

But be careful, they have several branch, our booking at first they want to transfer to other branch because they said the room are full, yes, they let go the syetem to sell the room becasue they have branches

During my stay: Elevator: Wasn’t working. Room: Towel was not available, TV cable only one channel(others weren’t working), phone wasn’t work well and an internet on/off. Staff: Please train them on how to talk to the guests. One of security guard was asked me for a cigarette.

Cleanness is the most important thing for staying. When checked in, the card did not work right, then we have to waited for a while until the guy found the new one. The bed sheet was very dirty, like had been used by previous guest. We asked them to change but they only changed the sheet and pillow case, while bed cover stay same. Checked the bath room, no towel there. We asked then. My time for resting was distracted by waiting for the amenities. The ambiance also was very bad. The only one good thing is the location was very strategic. In center of the city. You only need 5 mins walk to station, 5 mins walk to Grand Indonesia, there is Transjakarta nearby.