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2 adults, 1 room

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Volando Urai Spring Spa and Resort

No.176,Sec. 5, Xinwu Rd(Wulai Dist.)See map

€ 431.70per night

This is the cheapest price in 30 days, based on the rates on 11 Oct

Top reasons for booking
Great view
Friendly staff
Nature retreat
Wellness resort
Popular facilities
Coffee shop
Restaurant
WiFi
Free WiFi
Spa (additional charge)
24-hour front desk
4.6/5Fantastic 338 reviews
Reviews summary
Excellent service and beautiful scenery. Relaxing atmosphere with artistic touches. Delicious and healthy meals. Comfortable beds and high-end amenities.
Exploring the area
Wulai Scenic Train Station, 1.0km, About 16 mins from hotel by foot
Volando Urai Spring Spa & Resort, 100m, About 1 mins from hotel by foot
Volando Urai Spring Spa & Resort, 100m, About 1 mins from hotel by foot
No pictures available yet
Deluxe Double Room with Bath
1 double bed or bigger

53 m²

Mountain view

29
Rooftop Double Suite
1 double bed or bigger

59 m²

Non-smoking

River view

9
Grand View Double Room
1 double bed or bigger

46 m²

Non-smoking

River view

3
Grand View Twin Room
2 beds

46 m²

Non-smoking

Lake view

5
Rooftop Twin Suite
2 beds

59 m²

Non-smoking

River view

3
Deluxe Double room (2 twin beds)（Mountain View, With Window）
2 beds

52 m²

Non-smoking

Mountain view

3
Deluxe Double Room, City View (Include French Dinner and American Breakfast)
1 double bed or bigger

52.0 m²

City view

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Reviews

Read all reviews
4.6/5.0

Fantastic

338 reviews
Location
4.0
Services offered
4.7
Cleanliness
4.4
Atmosphere & facilities
4.6
Reviews summary
From real reviews, powered by AI
Overall impression
Excellent service and beautiful scenery. Relaxing atmosphere with artistic touches. Delicious and healthy meals. Comfortable beds and high-end amenities.
Location
Scenic views and natural surroundings. Convenient access to Wulai Old Street. Free shuttle from MRT Xindian Station. Quiet and private.
Services offered
Attentive and professional service. Multilingual assistance. Free Wi-Fi. In-room hot springs. Spa and massage services. Last-minute menu substitutions. Free shuttle.
Cleanliness
Rooms consistently clean and well-maintained. Spotless bathrooms. Daily room service. Fresh fragrances throughout the property. Well-maintained public areas.
Atmosphere & facilities
Relaxing and peaceful ambiance. Cultural performances and artistic touches. Spacious public hot spring area. In-room hot spring tubs with river views. Essential oil diffusers.
All
With photos
4.5+
3.0+
Great view
Friendly staff
Victor
Reviewed: 6 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

Cleanliness is top notch and courteous staff with excellent service made our stay pleasant and memorable. Amenities are excellent they got all we want. Will be back in future.
Verified traveler
Reviewed: 12 Nov 2023

5.0/5.0

Fantastic
We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
FELICIA
Reviewed: 4 Nov 2023

5.0/5.0

Fantastic

Stayed with family · For leisure

Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
chen
Reviewed: 26 Feb 2023

4.0/5.0

Great

Stayed with partner · For leisure

Everything very nice. Wish food can do better.
Hsu-yao
Reviewed: 6 Jun 2022

5.0/5.0

Fantastic

Stayed with partner

良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。 館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Joseph I-Chieh
Reviewed: 15 Dec 2020

4.0/5.0

Great

Stayed with partner

The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Verified traveler
Reviewed: 11 Jul 2020

4.0/5.0

Great

Solo stay

Beautiful property and view, wonderful staffs. Some parts of the building showing signs of aging. The infinity pool is now only used for performances, wish they reopen it for swimming.
Verified traveler
Reviewed: 30 Dec 2019

5.0/5.0

Fantastic

Stayed with partner · For leisure

Exceptional services and great view. Definitely would come back in the future.
Janet
Reviewed: 6 Nov 2019

4.0/5.0

Great

Stayed with partner

We love the service and the property. We’re greeted with warm friendly staff and very detailed introduction of the hotel by Jacob. The dinner at the restaurant was very nice. The public hot spring area need a little tidying up , we end up soaking up in the hot spring 🛀 bathtub in our room . Our room was the rooftop suite with balcony, specious and comfortable bed 🛌, only misshaped was some dirty used teapot and open bottles of drink in the refrigerator. Overall the price was high for what they offered. We love hot spring in Japan and this hot spring hotel need to pay more attention to details if they want return customers. The essential oil burner they use through out the hotel was big plus, feels very calm & relaxing 😌
Verified traveler
Reviewed: 21 Oct 2019

5.0/5.0

Fantastic

Stayed with partner · For leisure

It's very quite and private. The service and food are absolutely amazing and filling.

Overview

Volando Urai Spring Spa and Resort

Rooms:22
Floors:7
Star rating:

In New Taipei City (Wulai)[Located in New Taipei City (Wulai), Volando Urai Spring Spa and Resort is within a 5-minute drive of Wulai Old Street and Lover's Trail. This 4-star hotel is 3.3 mi (5.3 km) from Wulai Waterfalls and 4.2 mi (6.8 km) from XinXian Trail.]

Description

In New Taipei City (Wulai)[Located in New Taipei City (Wulai), Volando Urai Spring Spa and Resort is within a 5-minute drive of Wulai Old Street and Lover's Trail. This 4-star hotel is 3.3 mi (5.3 km) from Wulai Waterfalls and 4.2 mi (6.8 km) from XinXian Trail.]

See all

Exploring the area

Transport

Wulai Scenic Train Station

Train stations
1.0km

Attractions

Volando Urai Spring Spa & Resort

100m

Volando Urai Spring Spa & Resort

100m

Wulai Atayal Museum

800m

Wulai Old Street

800m

Wulai Hot Springs

900m

Wulai Scenic Train

1.0km

Wulai Spring Resort

1.4km

Red River Valley Park

1.9km
See map

Facilities & services

Popular facilities
Coffee shop
Restaurant
WiFi
Free WiFi
Spa (additional charge)
24-hour front desk
General
Free parking
Air conditioning
Non-smoking throughout
Designated smoking area
Communal refrigerator
Elevator
Safety & security
Safety deposit box
Cleaning services
Daily housekeeping
Reception services
Luggage storage
Concierge
Foreign currency exchange
Fast check-out
Internet
Free wired internet
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 12:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above In line with the Taiwanese government's sustainable tourism initiatives, single-use amenities will no longer be provided from 1 Jan 2025. (Exact date depends on the hotel)

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children are not allowed at this hotel

Extra bed policy

Only 1 extra bed can be provided for each room

Age
Fees
Other
Extra bed: TWD6600 per person per night

Costs for cribs and extra beds aren't included in the total price. You'll need to make a separate payment for them when checking in. Child and extra bed policies can vary depending on the room and the total number of guests staying. Please contact the hotel directly for details.

Pet policy

No pets allowed

Food & drinks

Grab a bite at Soyan, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.

See all policies

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€100.53
Incl. taxes & fees: €116.04
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