Hotel Sinar 1

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel was conveniently located near the Surabaya Airport and Immigration office, but it only provided a shuttle from and to the airport despite the immigration office being close. If you don't get a King bed room, then you will be stuck in very tiny and uncomfortable twin beds. Additionally, the condition of the hotel is not the best. There were outlets that was dislodged from the wall and some visible damage on walls. Finally, there isn't much to do around this area. You need to drive out at least 30 minutes to find a city center or mall. Of course, the price here is good, so you end up getting what you pay for.

The air-con is not working well.

All is good except the shower water pressure is very low and shower head need to be replace.

Friendly and helpful staff, but hotel is very average. Uncomfortable bedding, not pressure and low cleaning standards.

Room was ok , Ants and cockroaches were there ..Hotel management should be take care of such things . Price is cheap very near to Airport and they provide free shuttle service .

I have pros and contras in regards of this hotel. Pros: - Overall service and cleanliness are good - Beverages service in room is adequate - Meal price is reasonable - Free shuttle service from/ to airport Contras: - Hotel is full of smoking people - During some hours it was so noisy (kids were screaming outside when playing around), the hotel guards should tell them to behave as this disturb the guests - I booked reservation through Hotels.com and fully paid but the receptionist initially didn't approve it as asked me to pay again. Only when I insisted that I've paid and showed them my approval email that they let me through. They should be more in-line with Hotels.com

Recently renovted. Room ok. what annoy me is there is water boiler direct on top my room. the bubble sound keep me awake. finally they agree to change room.

Comfortable and convenient hotel. WIFI is only in the restaurant and not the room but that was ok so I spent a lot of time there

Clean, inexpensive, functional hotel relatively close to airport and not much more. Good for overnight stay in between flights from SUB airport. Cheap food in restaurant (breakfast was included). Very little English spoken by staff but they were friendly and as helpful as possible. They held a suitcase for us for 2 weeks in between stays. We paid for taxis to the hotel but they provided free shuttle service to the airport.

Room not clean, Mosquitos