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  • ICOCA Card Complete Guide: Travel Osaka & Kansai With Ease

    Klook Team
    Klook Team
    Last updated 22 Apr 2024
    ICOCA Card Complete Guide: Travel Osaka & Kansai With Ease banner
    Navigating Japan’s transport system is hard enough. But imagine effortlessly transiting through the bustling and vibrant city of Osaka and the surrounding Kansai region. With the ICOCA Card in hand, you can do just that and more! 
    In this guide, we’ll share more about the ICOCA card, and how it’ll enable you to have a convenient and easy time exploring the Kansai region!

    Understanding the ICOCA Card

    ICOCA card
    Traveling through Japan’s public transportation may seem difficult, but the ICOCA Card simplifies your travel journey and enhances its enjoyment. Additionally, you can use the card to pay at convenience stores, restaurants, vending machines, and coin lockers — a handy companion for your travels in Japan.

    What is the ICOCA Card?

    The ICOCA Card is a rechargeable IC card that simplifies public transportation in the Kansai region and other parts of Japan. It will allow you to tap in and out easily on all trains, buses, and subways, eliminating the need to purchase separate tickets for every trip.
    Using the ICOCA Card is straightforward — just tap it on the card reader at ticket gates or when boarding buses, and the fare is automatically deducted from your balance. This contactless payment system enables swift and trouble-free travel, giving you a peace of mind to better appreciate your journey.
    The ICOCA Card costs ¥2,000, which includes ¥1,500 in preloaded value and a ¥500 deposit that you can get back when you return the card at the end of your trip. Do note that you will be charged a handling fee of ¥220 to process the refund.
    ICOCA card benefits

    Compatibility with Other IC Cards

    The ICOCA Card is compatible with other IC cards in Japan, like PASMO and Welcome Suica Card. This means you can utilize your ICOCA Card at any other places that accept these other prepaid card systems, guaranteeing a seamless and enjoyable travel experience across Japan
    This is especially beneficial for travelers intending to visit various regions in Japan, as it eliminates the necessity to buy distinct cards for each region.

    How to use your ICOCA Card

    Person tapping an ICOCA card
    The ICOCA Card is your passport to Japan’s expansive public transportation networks all with a simple tap. Do note that each traveler requires their own card, as the same ICOCA Card cannot be used by multiple travelers for the same journey.

    How to board trains and buses?

    JR Kansai Airport Express HARUKA
    Using your ICOCA Card at ticket gates is a simple and efficient process. When entering or exiting a station, just tap your card onto the card reader for about a second at the ticket gate. The fare will be automatically calculated and deducted from your balance, allowing you to pass through the gates with ease. If you forget to tap out at the exit gate, you’ll need to visit the control station to reactivate your card.
    Japan Bus Entry IC Card & Cash
    Remember to always check that your prepaid cards have sufficient balance to cover your fare before use. If your balance is low, the gates will deny entry or exit, and you’ll have to recharge your card before proceeding with your journey.

    What trains, subways, and buses can I take?

    The ICOCA Card is accepted on every subway line in Japan, as well as all JR West stations and some private railway, subway, and bus companies in the Kansai region.
    Map of ICOCA card's areas

    Shopping with the ICOCA Card

    The ICOCA Card’s functionality extends far beyond transportation. With this handy card, you can make purchases at convenience stores, restaurants, and other participating shops displaying the IC or ICOCA marks. In fact, the ICOCA Card is accepted at over a million locations throughout Japan, including vending machines and coin lockers!
    Japan Contactless Payment
    To use your ICOCA Card for purchases, simply inform the cashier that you’re paying with ICOCA or show them the card. They will set up the card reader, and all you need to do is tap your card on the reader to complete the payment. This contactless payment method provides a hassle-free shopping experience and helps you keep track of your spending.

    Paying Vending Machines and Coin Lockers with the ICOCA Card

    You can also use it at vending machines and coin lockers throughout Japan. To make a purchase at a vending machine, simply tap your ICOCA Card on the IC card reader, and the transaction is complete.
    Coin lockers
    For coin lockers, using your ICOCA Card is also a simple process. Open the locker of the size you need, place your items inside, and close the door. Next, follow the instructions on the screen to lock your locker. You will then need to tap your ICOCA Card on the reader. 
    To open the locker, you will then need to tap your ICOCA Card again. The ICOCA Card makes storing your belongings safe and easy, allowing you to focus on enjoying your travels in Japan.

    Recharging and managing your ICOCA Card

    To guarantee a seamless and pleasant journey, it’s important to keep your ICOCA card recharged so you can manage your balance effectively. This section will guide you on how to recharge your ICOCA card, monitor your balance, and receive refunds when necessary.
    People standing outside a JR ticket office

    How to top up your ICOCA Card?

    Recharging your ICOCA Card is an easy process that can be carried out at designated recharging machines with the ICOCA logo, as well as at convenience stores. Although you cannot recharge your card online or through an app, these physical locations make it easy to keep your balance topped up throughout your travels.
    The ICOCA Card can hold a maximum of ¥20,000, which should be more than sufficient for your daily transportation and shopping needs. Keeping your card topped up ensures that you can travel and shop with ease, without worrying about running out of balance.
    Klook Tip: You can only use cash to top up a card. A credit card cannot be used to top up your ICOCA card.

    Checking your card balance

    Keeping track of your ICOCA Card balance is key to controlling your expenditure and guaranteeing uninterrupted travel. Your current credit balance will be displayed on a small screen when you pass through ticket gates or make a payment at a store. Additionally, you can check your balance and view your usage history at ticket machines.

    How to refund and return your ICOCA Card?

    If you no longer need your ICOCA Card, all you have to do is to locate a ticket counter at any JR West station and hand over the card to a station attendant. They will then be able to refund you any balance amount left in the card as well as the ¥220 deposit. Do note that you will be charged a handling fee of ¥220 to process the refund. 
    As the ICOCA Card is valid for 10 years, you may return the card and obtain your deposit anytime, making the process flexible and convenient.

    Tips for using the ICOCA Card with JR Pass

    While the ICOCA Card is an excellent tool for local travel within the Kansai region, the benefit of having a Japan Rail (JR) Pass for long-distance train journeys is also worth considering.

    Benefits of buying the ICOCA and JR Pass

    The ICOCA Card is primarily designed for local transportation in the Kansai region, such as subways, buses, and non-JR trains. On the other hand, the JR Pass offers unlimited access to all Japan Railways National trains, including the ‘Shinkansen’ bullet trains and limited express train services, for a certain period of time. This makes the JR Pass ideal for long-distance travel and exploring various regions of Japan.
    While both cards provide access to public transportation, their primary purposes differ. The ICOCA card offers a convenient, rechargeable solution for local travel, while the JR Pass provides significant savings and unlimited travel for long-distance journeys throughout Japan.

    Traveling with ICOCA and JR Pass

    JR Station Ticket Machine
    Embark on a seamless and cost-effective journey through the enchanting landscapes of Kansai by combining your travel prowess with the ICOCA card and JR West Passes. Elevate your adventure with the JR West Kansai Area Pass, JR West Kansai Wide Area Pass, or the Kansai Thru Pass, strategically paired with the versatile ICOCA card. Seamlessly navigate trains, buses, and subways with the ICOCA, and unlock additional benefits like discounted entry fees and exclusive promotions provided by these JR Passes. Don't miss the chance to optimize your travel convenience and savings — secure your ICOCA alongside your JR Pass and make the most of your journey through the cultural heart of Japan.

    Purchasing ICOCA Card on Klook

    ICOCA Card Complete Guide: Travel Osaka & Kansai With Ease banner

    Purchasing on Klook

    The process to buy your ICOCA Card on Klook’s website or app is straightforward and secure. The card costs ¥2,000 as it comes preloaded with ¥1,500, plus a ¥500 deposit, and can be purchased online and collected at the designated pick-up location.
    You will also have the option of pairing your ICOCA Card booking with a JR Pass or Kansai Thru Pass for additional savings.

    Redeeming your ICOCA Card at Kansai Airport

    Redeeming your Welcome ICOCA Card at Kansai International Airport 1 is a breeze — just present your Klook voucher at the EASYGO Counter on the first floor of the International/Domestic Arrival Hall. 
    The counter operates daily from 9:30am to 6:30pm. You can easily kickstart your journey without any delays, ensuring a smooth and stress-free beginning to your adventures in Japan.
    Kansai Airport Map
    The ICOCA Card is an indispensable tool for exploring the Kansai region and beyond. With its ease of use, compatibility with other IC cards, and versatility for both transportation and shopping, the ICOCA Card truly unlocks the best of Japan. So why not grab one now, hop on a train, and start discovering the wonders of this beautiful country?

    Frequently Asked Questions

    What is the difference between ICOCA and Suica card?

    The SUICA and ICOCA Cards are both prepaid IC cards used for transportation and shopping, though they are sold by different companies. SUICA is sold by JR East and ICOCA is sold by JR West, so they may not be interchangeable in some cases.

    What can an ICOCA Card be used for?

    The ICOCA Card can be used to pay for buses, trains, and goods at participating stores around Japan. It's available at JR West station ticket vending machines and ticket offices.

    Is the ICOCA Card worth it?

    The ICOCA Card is the perfect choice for travelers looking to explore the Kansai region with convenience and ease of payment. It's definitely worth it!

    Can I use the ICOCA Card for public transportation outside of the Kansai region?

    Yes, you can use the ICOCA Card for public transportation outside of the Kansai region as it is valid for all trains, subways, and buses.

    Can I get a refund for my ICOCA Card in Tokyo?

    No, not in Tokyo. The refund process is exclusive to the "JR-WEST Ticket office" reservation ticket offices situated within JR-WEST stations.

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