Tokyo Luggage Services by LuggAgent (To/From Narita Airport/Haneda Airport/Tokyo Downtown)

Super convenient service! They picked up my luggage directly from my hotel in Tokyo, and I got it back at the airport right before my flight. It saved me so much hassle—no need to drag my suitcase around while exploring the city on my last day. The process was smooth, on time, and reliable. Definitely worth it if you want to enjoy your final hours in Tokyo hands-free!

it is truly an amazing service just book, leave your luggage and when you arrive at airport let them know which I did via WhatsApp Being from Australia it’s a totally different experience but most trustworthy. Will use them again next trip. The driver was very professional in his handling when dropping off. Photos of the bags journey was sent to keep us updated. The last 3 pictures are just my randoms 🤣🤣

This service was so useful. we used from hotel to Narita terminal one, but I advise anyone who uses, to read up so it works well for you to start preparing the communications and steps to make it run smoothly. One: Make sure you have an internet service to hand. you will need to send emails and if required have what's app or similar service in case of important need to communicate. Also while most phones will display be aware they will send photos of meet up place and of the drivers van. two: Keep a note on a calendar/diary on when you need to send and check you had updates from luggagent. Plus to pack up bags or at least take photos of (so luggagent know what they are being asked to carry). Three: Depending on where you're staying, do make sure you work out the luggage storage collection process with the reception early in your stay. Let the reception know and ensure you have pen and paper so you can write the notice they(luggagent) ask you to. personally I would pack the bags I need transferred the night before and get all in place so you can take the relevant photos to send to luggagent so confirmation can be done as early as possible. Do think ahead of time about the time from picking up luggage to checking in at the airport. Our driver was spot on in fact a minute or more before agreed time and while our skyliner to Narita terminal 1 got in 15 minutes before agreed time. It took me a little while to workout my way up the escalators to the departures car drop off section and then be ready to scan and look out for the agent. I walked briskly and was lucky I could run up all the escalators as everyone was standing to the left. I managed to get in place in ten minutes, but I would advise those who rather take a less hectic dash through a station they think 20 to 30 minutes. also don't forget to have luggage trolley to hand. Make sure you have your glasses on or a person with good eyesight. it is a wide horseshoe shape area so vehicles can be a long way from where you are. The drop off section is quite big and of course busy so where the agent can go and park can vary.luckily as I was in meetup location early, I saw the agents van arrive (a photo had been sent by luggagent via email and I had seen and met him at the hotel by chance). If there are two or more of you looking out for the van and driver it may help. lastly I have to praise our driver Yamaguchi a lovely man and a great representative of Luggagent. his English ok but not comprehensive but a great communicator. The service was a blessing for us as it meant we could travel back after spending the morning "hold luggage" free. For us the ability to send off our luggage and get to the airport faster than by road (skyliner) in a car which is a minimum of one hour (depending on time of day could be much longer) and only 45 minutes by skyliner.Was worth it, we managed some time having a nice Sushi meal and then time spent in Uneo park relaxing.

Very satisfied with this service! It is highly recommended for those who can still schedule their itinerary on the last day. Although I am a little worried about using it for the first time, after all, there are a lot of trophies in the suitcase, but joining the official Line allows instant communication and inquiry, which is very reassuring when picking up the luggage. It’s also quite convenient, allowing me to have more freedom on my last day of travel👍👍

LuggAgent provides a seamless and stress-free luggage delivery service, making travel significantly more convenient. The booking process is straightforward, with clear instructions and real-time tracking, ensuring peace of mind from start to finish. One of the best aspects of LuggAgent is the ease of use—simply drop off your luggage, and it arrives safely at your destination without the hassle of carrying it around. This is especially useful for travelers with early check-outs or late flights, allowing them to explore freely without the burden of heavy bags. Customer service is responsive and professional, adding to the overall smooth experience. The service is reliable, with timely pick-ups and drop-offs, making it an excellent option for those looking to maximize their travel comfort. Overall, LuggAgent offers a convenient and efficient solution for luggage transport, ensuring a worry-free travel experience. Highly recommended for frequent travelers and those who value comfort and convenience.

BEST DECISION EVER!!!!!!! Since it was winter time when we went there so we have a lot of stuff and luggage for the clothes alone so it added pa when we did shopping. Imagine carrying 30kgs per luggage while transporting which is such a hassle. I’d recommend getting this. Super convenient!!

best service ever. my flight was at night time around 11 plus and my check out time was at 11am. so i use this service to take my 2 big luggage from my air bnb to and receive my luggage at around 7 plus . very punctual. the extra time still can visit other places without our heavy luggage

Didn’t expect that i will be booking this, it’s a must for those who love shopping. Haha. I had a big box for the omiyage which weigh 28kg and this helped me a lot. check out time for most hotels is 11am, my flight is 8:35pm on that day so i had no worries carrying my luggages, i was able to meet the driver on time, easy pick up location also. Thank you very much!

Never thought there were such service available and this makes our life easier. We had a hassle free travel that we don’t have to bring all our big luggages along especially back to airport. They are on time and they update you from time to time if they picked up the luggages / drop off! They responded fast on any enquiries and very accommodative. Am happy with the overall service. 🥰 until next time!

It’s very convenient and easy to go to the airport without many large luggages. All instructions were clear. Online supporter via email is superb. We can track every step on the web. Highly recommend.