Transport in Penang

We booked from Kuala Lumpur to Kuala Selangor, the driver is prompt, arrived before time, but they are mindful in waiting beyond the free wait time so keep that in mind and be punctual to avoid any hassle

Everything went smoothly for the transfer from Kuantan to KL. The transport provider emailed me and the driver Mr Jaya WhatsApp me one day before the trip. Even though the pickup was scheduled for 12 noon, we saw Mr Jaya’s van parked beside the hotel at 10.30am. Mr Jaya was patient, giving my elderly parents time to slowly board and alight from the van. He was also considerate, stopping twice during the 4.5-hour journey for us to take toilet breaks. He also helped us to load and unload our luggage and bags, and drove carefully, ensuring our safety.

Thank you to JIN for the warm hospitality. He proactively contacted me the day before and accommodated the cruise ship's early arrival (first photo) by arriving early and waiting outside the pier. The pier was very crowded with people and vehicles, but Jin had already sent photos of his outfit for the day, license plate, and parking spot via the app. We quickly met and confirmed each other's identities. Upon learning our main purpose and attractions for this trip, he also gave us itinerary adjustment suggestions to avoid traffic jams, and introduced local attractions, customs, and architecture along the way, giving us rich gains and knowledge. We bought souvenirs, enjoyed the scenery, ate local fruits and ice cream, and strolled through the alleys of Georgetown, successfully spending 4 full hours in Penang.

The return trip was originally scheduled for 16:30, but for some reason, the bus was delayed by 1 hour and 15 minutes. Without any explanation, they simply announced that boarding could begin at 17:45. We arrived back in Penang at 19:37, stopping at the long-distance bus terminal instead of continuing to Komtar to drop off passengers, which was unexpected.

Great ride with Unititi SuperVIP Travelled from Cameron Highlands to Penang ; seats were super spacious and comfortable like business class. Clean bus, smooth driving, and free WiFi worked well. Booking on Klook was easy. Highly recommended!

Mr Miniam came early to fetch us from our hotel. We came back to hotel late due to some delay in the morning trip to Mossy Forest (also booked via Klook). Good thing that both the morning trip and this private transfer trip we booked thru KLOOK was arranged by the same person (Gwen) and he was able to give Mr Miniam heads up on the status of our earlier tour. Mr Miniam was very patient with us, waited for us to check out the hotel and gave us a warm welcome before starting the journey. His Toyota MPV is very new (apparently he said only a month old) and in very clean and good condition, we had a very comfortable ride from Cameron Highlands to Ipoh. Thanks Mr Miniam. And not to forget, thanks to Gwen too who made the morning Mossy Forest tour and the private transfer arrangements for us hassle free.

We had a wonderful journey, Driver Ruben was very accommodating, he made stops for us to have break on the way, the experience went smoothly and we will do it again if we visit again.

Driver was punctual yet patient , WhatsApp communication was smooth and easy to arrange for pick up point at mall

Our driver arrived early from Kuala Lumpur to pick us up ahead of our scheduled departure time, which is good and bad, because we had contacted our KL hotel for earlier check-in, but at the same time, it let us arrived early to start off our visit to the twin towers. The van is very roomy and we all sat comfortably. The only issue is that the A/C was on at full blast almost the entire trip, despite my request to have it turned down. The driver did momentarily turned it off, but probably due to the windshield being fogged up, he turned it back on and left it on the rest of our trip. I think he could have simply adjusted the temperature to a bit higher and turned down the fan, which would help clearing up the windshield while keeping us comfortable.