Our experience with this booking was excellent, right from the start. The process was seamless, from making the reservation to being contacted by the agency for important details. BellaTurca Travel, the agency we booked through, was incredibly helpful and kind throughout. They handled everything for us—car transfers (hotel to airport and vice versa for Istanbul-Cappadocia), flight tickets, and the tour itinerary. All we had to bring were our belongings and ourselves!
The car transfers were smooth and well-organized, and the tour guides were exceptional. They shared the history of the places in an engaging way and even added their personal insights, leaving it up to us to interpret and believe as we wished. The guides were helpful in every way, enhancing our overall experience.
The hotel we stayed at, **Caverna Suite Hotel**, was absolutely stunning and luxurious. We were lucky enough to be upgraded for free, thanks to the agency, to a room with a jacuzzi! Of course, we made the most of it during our overnight stay. The hotel staff were fantastic—Yigit at check-in was extremely helpful with our questions and needs, Miraj (or Miras, if I recall correctly) at reception the next day was equally attentive, and Hulya, the cook, prepared a delicious Turkish breakfast as part of our package. The dishes were outstanding. Miraj also mentioned the hotel is just a year old, but it felt like a 5-star experience to us, especially with the added bonus of watching hot air balloons from the balcony when the weather allowed.
The only disappointment in our trip was not being able to ride in a hot air balloon due to weather conditions, as aviation authorities didn’t permit flights. However, this didn’t take away from the fantastic experience overall.
I highly recommend BellaTurca Travel and the entire package they offer thru klook—it was well-organized from beginning to end. Thumbs up to them for creating such a memorable trip for us!