Palazzo Massimo Boutique Piazza Venenzia

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We really enjoyed our stay at this unique property. The hotel has beautiful artwork throughout and a distinctive character that made the experience memorable. With only two rooms, it also has a very intimate, boutique feel. That said, there were a few things that detracted from the overall experience, particularly given the price point. The bathroom in the less expensive room was quite small and cramped, realistically accommodating only one person at a time. We also felt that some of the additional charges were excessive. Having to pay separately for water and coffee felt a bit nickel-and-dime, especially considering the nightly rate. The towel policy was another disappointment: towels are only changed every other day unless you pay an additional $40 for daily changes. Similarly, fresh sheets are not provided during the stay unless you are staying for approximately a week. Overall, we loved the property's character, artwork, and uniqueness, but felt that the basic amenities should be more generous and inclusive at this price point. A beautiful property with a lot of potential, but the little extras and housekeeping policies took away from what could have been an exceptional experience.

We really enjoyed our stay at this unique property. The hotel has beautiful artwork throughout and a distinctive character that made the experience memorable. With only two rooms, it also has a very intimate, boutique feel. The location was also exceptional being in the City Center literally across from Piazza Venezia. That said, there were a few things that detracted from the overall experience, particularly given the price point. The bathroom in the less expensive room was quite small and cramped, realistically accommodating only one person at a time. We also felt that some of the additional charges were excessive. Having to pay separately for water and coffee felt a bit nickel-and-dime, especially considering the nightly rate. The towel policy was another disappointment: towels are only changed every other day unless you pay an additional €40 for daily changes. Similarly, fresh sheets are not provided during the stay unless you are staying for approximately a week (7 days). Overall, we loved the property's character, artwork, and uniqueness, but felt that the basic amenities should be more generous and inclusive at this price point. A beautiful property with a lot of potential, but the little extras and housekeeping policies took away from what could have been an exceptional experience.