Hokkaido Tours

I'm glad I took this trip instead of DIY. I could imagine the hassle of doing public transport while snowing. Our guide, Tenzo, offered advices so we can maximize our time in each location, which really helped. The penguin walk at the zoo was so cute and adorable. Bus ride was also smooth, thanks to our driver (sorry, forgot his name). I'd recommend this trip if you want to explore a lot of popular areas in one day!

My Tour Guide was Mandy, she was very friendly and helpful, she speaks fluent English and Mandarin! She offered everyone to take their pictures (she’s very good at taking pictures!!! always say yes!!) Definitely recommend taking a Tour with her. I went on the Tour with the destinations Asahiyama Zoo, White beard waterfall, Ningle Terrace. The Ningle Terrace got canceled and replaced with the Blue Pond, due to weather conditions and limited Bus spots. This can happen any day unexpectedly, the Blue Pond was still nice but since it’s currently winter it was covered with snow and no blue was seen. Overall, happy with the Tour and definitely money worth!! My favorite was the Waterfall and the Penguin Walk at the Zoo!

Our guide Oliver from PST had been helpful and friendly, as usual day tour is very rush as it cover few places, Asahiyama Zoo and Shikisa no Oka were both fun, it will be good to brought own food, as Asahiyama zoo food court are always crowded. Ningle Terrance, we were given 40 minutes, walk from and to car park for bus already took 20 minutes as the ground was slippery, suuper long queue toilet 15 minutes, there was no time to go inside the jungle for the wooden cottages. Our guide was very understanding and willing to wait for those came back late. Christmas Tree was nothing much, stand in the freezing cold wind to see a tree, bus couldn’t park, we got to wait in the freezing wind for our bus to come back 🥶

The tour is just amazing, if the weather is clear and sunny, then the view from Mt. Toya is better than in an city viewpoint. Everybody should experience it once! Thanks a lot also to our tour guide Hanson, explained everything in perfect English, Chinese and Japanese.

This was such a great trip. We really enjoyed it, the itinerary was well-planned, and we had enough time to explore each place. Andy, our tour guide, was really helpful and even gave recommendations that we followed and loved. Because of that, everyone on the tour was cooperative and no one acted out, since we never felt rushed for time.

The experience was fantastic! The tour guide was always on time, which made everything run smoothly. Since it was an full-day tour with no break for lunch, I recommend packing plenty of snacks to stay energised. We all wished we had more time to explore each spot more leisurely. When we missed our tour on the first day, they immediately booked us for the next day without any hesitation, which we really appreciated.

Love this day tour especially the zoo and shirahige waterfall. My 1st experience walking in the zoo in winter season with snowing. Such a good experience for me. Bus is on time for pick up and drop off. Thank you Miss Lucy for so much useful information too. Tour is with English and mandarin language, I can understand this 2 language so is no problem for me.

The guide was very helpful and considerate. She's realistic about the timeframe and even suggested we buy our lunch at 7/11 since we will not have enough time to eat at the zoo. We have 3 kids with us and she always checks if we are ok. The trip was nice and organized but if you have kids, best to stay at asahimaya zoo the wholeday. The highlight of our tour was the snowmobile experience. Its highly recommended.

My husband, 2 kids, and I joined this trip and we were very satisfied. One of the places in the original itinerary had road closures, so Roro replaced it with an even better spot where we got to enjoy snowmobiling. There was also an unexpected incident where my husband accidentally left his wallet on the bus, and we only realised it after we reached our accommodation. Thankfully, Roro helped us contact the bus company, and the wallet was successfully found. Roro personally assisted in returning the wallet, and none of the cash or cards were missing. Thank you, Roro — this trip was truly a wonderful and satisfying experience for our family.