Wulai District

Of all the tours I booked, this was my peesonal favorite. The tour agency notified me that there was not enough english speakers who booked for the tour so we are joininv the Chinese speaking group. Mr. Eric, our driver was very commendable and accommodating! He was truly helpful and he really tried to explain everything in English. Thank you for this lovely and calming experience! Highly recommended! ♥️🙏🏼

5 stars for everything!! You HAVE to book this tour if you visit Taiwan. Tommy leads the tour and he gave us the best day. He’s very talented at switching between speaking in Chinese and English equally to share wonderful information. He reminds me of a teacher. I traveled with my 65 year old mother who walks with a cane, but still has the energy and fights through her bad knees. Tommy gave us so much time in each location to explore and she didn’t have any problems, despite climbing stairs and walking trails in the mountain! Wulai was a very serene and beautiful place… It was our last tour during our visit to Taiwan and I’m so glad we did not miss it. The drive itself was gorgeous. Tommy crafted the best itinerary to visit the mountain, the hotel at top (there’s a beautiful pond with a creek & coffee shop up there), the cable car ride with amazing views of waterfall, cute train ride to zip us down to the indigenous village, & plenty of time to walk around and eat/shop. Book Tommy!!!

Our tour consisted of six people so very small and easy to get around in a minivan. The town visited on the Wulai mountain trip was very quiet and not crowded as other tours I have been on in Taipei. The tour guide was very nice and informative.

The room's bathtub was big enough, and the public hot spring pool was also great and very comfortable. It's a bit far from the old street, but the environment is pleasant, and the staff are very friendly. I hope that next time, children under 12 will be allowed in the public pool.

Overall the experience was great, the staffs are friendly and super accommodating💗

Relaxing and beautiful facility! Highly recommend for a quiet and restful hot spring soak in a private and serene resort.

The room was spacious, and the accommodation had a much better atmosphere than I expected. In particular, the dinner was generous and delicious, and the private hot spring in the room was wonderful. I would love to come back again.

Such a lovely experience! We mixed up our booking but they accommodated us anyways, and being in a foreign country that made us feel very supported. Great location, great rooms, great views!

I came to the public bath on a weekday and it's so quiet and nice. On the day I visited, only Taiwanese people were in the baths. The staff are very friendly... The receptionists speak excellent English, and when I wasn't sure where to go in the bath area, a staff member came over and used a translator to guide me. They were truly kind. I was a bit worried after reading other reviews, but it was really great. For those using the public bath, just show your Klook voucher at reception, get your key, go down the stairs, and the women's bath is on the left and the men's bath is on the right (written in Korean). You can enter accordingly. Like a Korean sauna, you put your shoes in the locker corresponding to your key number, come in, undress in a locker, put on a gown and a hair cap, then come to the public bath area, shower, and then enter the bath. They asked us to remove our makeup before entering if we were wearing any! (Let's be polite Koreans and follow this rule, haha.) But honestly, there's no need to wear makeup when going to a hot spring. Cell phones are prohibited inside the bath! You can use them in the resting area. And the water is super soft, it feels like it's good for your skin.