Chiayi

It's a trip that takes quite a long time to travel, but it's worth visiting at least once. The weather here is very good, the atmosphere is fresh, even though you walk a lot and your legs get a little tired, there are rest stops along the way. Mr. Eric, the tour guide for this trip, provided excellent service, with good time management, taking care of the tour members quite thoroughly, and explaining information throughout the tour at various points. He even brought small snacks to hand out to eat while walking. Overall, the guide paid very good attention to the tour members.

The tour operator has contacted us via WhatsApp a day after we purchased the tour to confirm pick up details. We were quite worried about the weather as the tyhoon fung wong was around the corner which caused previous days tours to be suspended. The tour operator was very responsive to queries and keep us informed of the situation. We were quite surprised that we were on a private taxi with Mr Lv, our driver and guide. The pace of the tour was good. Mr Lv has provided much information and suggestion which helps us to enjoy the Alishan trip. Btw, the Fenqihu bento is so yummy!

Tour guide Mr.Apple took care very well regarding meeting point,rest stops,food and took photos distributing all guests so happy and enjoy the whole trip,next time will stay overnight Alishan 👍😁✌️

I booked to an English guide however they sent out an guide which speaks very little English. However he did all his best to make sure that I understood everything as possible

This is my third visit, and the restrooms are still clean. However, there's a minor drawback: this time, only one of the women's restroom stalls had hot water... Hopefully, this can be improved as winter is approaching. The afternoon meal was delicious, and the BBQ set was just right. Breakfast was also delicious 😋, and the rooms were comfortable.

I highly advise against visiting on a Monday. The price is the same, but you don't get the same benefits. The cafe is closed, and since there are no other guests, the DJ isn't there either. There are no craft classes or clam digging activities, which differs from what was advertised. Towels and toothbrushes are only provided upon request. There's also no water dispenser, and I was extremely thirsty in the middle of the night (but we called and they kindly brought us mineral water, which we really appreciated). If this bothers you, I suggest calling ahead to inquire. The other stars are for: the staff's excellent service, the pet-friendly atmosphere, and the campsite dogs who are very cute. My dog had a great time. The oysters and seafood were delicious and fresh.

Going to Alishan was an incredible experience! It was so much easier having the transportation and hotels sorted through the tour. I hope to be back soon! Our guide Joanna was incredible! She was really welcoming, answering our various questions about the area and about Taiwanese culture in general. She went above and beyond, introducing us to local delicacies and taking us to see the sunrise in Taichung on the way back to Taipei!

We had Tony as our tour guide and he was very chill, friendly and knowledgable about the areas. He shared with us his enthusiasm for photography and it really carried through in all the pictures he took for us! Tony was very accommodating of our time and energy levels and often had alternative suggestions depending on our energy that day. We stayed at a lodging in the middle of the forest and enjoyed trying tea and seeing the tea plantations there as well as making mochi the traditional way. He took us to an outlook for sunrise photos but unfortunately due to weather, it was partially covered by fog (however we still thought it was a very beautiful view regardless and Tony showed us how to get some good angles for our own photos that we took). It was overall a very stress free and relaxing trip and Tony made many recommendations on what taiwanese foods to try and buy from the vendors which were all delicious. We really appreciate Tony’s enthusiasm for the area and friendliness.

Great tour to see the key highlights of the region. We really enjoyed the hotel at Sun Moon Lake (Fleur De Chine), wished we stayed there longer to enjoy all the amenities and hot spring bath! Mr. Albert was a good guide. Informative and accomodating to our requests.