Lotus SaiGon Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

My husband & I stayed at Lotus Saigon for 2 weeks & were very happy with our stay. Breakfast was great with many Asian & Western foods available with about 12 hot food choices, including fried eggs & omlettes, toast, jam, 3 different fruits, yoghurt, sweet cakes, tea, coffee, water & 2 juices (cordial). After 2 weeks though it was a little repetitive. Pool was really lovely (but why aren't lounger mats put out daily?) Adjoining gym looked well maintained too. But like most hotels there's room for improvement, particularly with cleaning of room. Some days we had soap, tissues, toilet paper, water etc replenished, but other days we didn't. We had to ask for soap at reception as we hadn't received any, or body wash for 4 days. Our full bin wasn't emptied one day. Also I don't think our room was ever vacuumed in whole time as we picked up leaves etc that had blown in from balcony. But the friendliness & helpfulness of all staff there made up for any slight misgivings. Hotel is close to a small grocery store where prices were very competitive. It's close to atms, banks, local laundry services & food stalls. One more thing, it's such a pity that the 'Coffee Shop' in foyer is non-operational & also that the piano was never played (sign on it saying not to). Would be lovely to have a young local come in to entertain on piano on a Friday/Saturday night whilst people came in & enjoyed while sitting in Coffee Shop. You could open it to outsiders as well. It would be a little gold mine.

Amazing roof top pool and really clean. The buffet breakfast is superb. Staff is so amazing and helpful.

Rooms are quite dated. Carpets looked old , bed mattress wasn’t very comfortable and the tv was not very clear. Bathroom is small but we also noticed that whenever we would take a shower , the floor would be wet due to water coming up through the drainage in the floor next to the toilet . We had to use the hotel towels to absorb them and keep the floor somewhat dry. breakfast was very basic, we only went to breakfast once and for the rest of our stay we opted to eat out. The employees are excellent and super helpful and they did their best to accomodate. This hotel is ideal for a short stay but because we were there for two weeks, we opted to change to a different hotel.

The hotel is degraded. Renovation needed. The closet door was broken. Furniture is old . Breakfast doesn’t have much choices.

Amazing pool, friendly staff, standard breakfast, good location outside of the tourist areas. Lots to do in the local area. Is on a busy main road but that adds to the vibrancy.

Very clean room. Made up each day. There was an attached balcony. We were in 7th floor, therefore the view of the dynamic city from balcony is very engaging. The room was in excellent condition.

Very nice hotel, lovely pool! A bit of a distance to walk to district 1

All good

Rooms and de or are old , lighting was poor

The room is okay it needs some work to do the staff a pleasant