Madrid Tours

I am so happy I booked this guided tour. Gabby did a great job leading the large group, gave great directions and is a great story teller- very funny as well. The views in Segovia and Toledo were great and I would’ve skipped Avila for a longer time especially in Segovia. Beautiful sights and a comfortable bus ride as well. Thank you!

Experienced wise is absolutely amazing, great place to visit and explore the historic city of Toledo. Meeting point is easy to locate, and bus is comfortable though a lots of tourists which we we’re divided into 2 group English / Spanish group speaking..kinda messy at first but everything went well..we took the activity with bracelets wherein you can enter in some monuments, but then since Toledo is amazingly pretty for photas, videos we totally forgot and we don’t have much time to explore yet we only visited one monuments, next time we can skip the monuments visit..Highly recommended to visit Toledo while in madrid..love the experienced ❤️ ❤️ Thanks to Javier the tour guide in Toledo friendly and accommodating 🙌🏻

our tour guide Laura was very knowledgeable. she took pains to explain all the sights in Ávila and Segovia to us. lovely trip and highly recommended!

Nice and intimate setting—we’re very close to the stage, so the experience feels personal and immersive. The flamenco was absolutely amazing.

The museum itself is very new and clean, with spacious corridors that make for a comfortable visit. Some exhibition rooms have chairs, so you can sit and rest if you get tired. The tour guide was very professional, arriving early to wait for us, and was very friendly and humorous. Their explanations were lively, often involving animated gestures and a loud voice (they even got told off by the museum staff for being too loud 😂), like telling a story to children, which was very entertaining. They were also very familiar with the museum's layout, ensuring no repeated routes. The entire guided tour lasted over two hours, and I myself stayed for another two hours (and still didn't see everything). If you want to explore thoroughly, you should plan for 3 to 5 hours, or even longer. After entering and clearing security, remember to pick up a tour brochure first; it will help you locate important works when you explore on your own.

It would have been great if you had provided a map or tips on paper for those who are not familiar with English or Spanish, and for those who want to make the most of their free time in the area. The area was beautiful.

The morning check‑in was very comfortable. While other tours were registering outside, Big Bus had a proper office with seating and restrooms, which made the start of the day much smoother. The coach was large, clean, and extremely comfortable for just 11 guests, and the driving was careful throughout. Danny was truly exceptional—warm, friendly, and full of engaging explanations at every stop. His guidance made the entire day feel safe, relaxed, and far more enjoyable than anything I could have experienced on my own. Thanks to him and our driver, the tour was meaningful, smooth, and wonderfully organized. I also loved the tour design, which allowed us to explore key sites with Danny and then enjoy the town on our own afterward. Thank you for a fantastic experience. ガイド：Danny

Alejandro was very helpful throughout the entire trip. At the meeting point on Gran Vía, he gave clear instructions on where to wait, making everything easy from the start. Even though he had to repeat information several times, he remained patient and professional. During the bus ride, he shared interesting facts about the places we visited and even showed us news articles on his phone, which was a thoughtful extra effort, especially on a Sunday. The trip from Madrid to Segovia was well-guided—he showed us the aqueduct, the Alcázar, and other picturesque spots while sharing useful details about the city. He also recommended good restaurants and suggested visiting a free museum, which was a great tip. Alejandro was polite, respectful, and attentive to the group, making sure everyone was comfortable and informed, including giving time for restroom breaks. Overall, he did an excellent job, and I would gladly join another tour with him in the future.

A great experience, we had never done a tour before, and I don't know if it's common to use intercoms, but it was a total success. Martin, our guide, gave us detailed information about many things.